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Keck Medicine of USC

Keck Medicine of USC is one of only two university-based medical systems in the Los Angeles area. Its internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital and more than 80 outpatient clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center was ranked No. 16 on U.S. News & World Report’s 2019-20 Best Hospital Honor Roll and among the top 3 hospitals in Los Angeles and top 5 in California. The hospital also ranked in the top 4 in urology (tie); top 10 in geriatrics; top 15 in ophthalmology, cardiology & heart surgery, gastroenterology & GI surgery and nephrology; top 20 in neurology & neurosurgery; top 25 in cancer; and top 35 in pulmonology & lung surgery.

Collector - MSO CBO - USC Care - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

USC Care Hospital Alhambra, California

The Collector is responsible for accurately processing inpatient and out-patient claims to third party payers and private pays, following all mandated billing guidelines. This position is responsible for ensuring timely filing and guidelines are met; provided quality control checks on paper and electronic claims; process tracers, denial and related correspondence; initiate appeals; compose and submit appeal letters specific challengeable denial issues consistent with the most update American Medical Association Current Procedural Terminology. Will maintain consistent productivity standards as appropriate for their unit as well as maintain an average of 90% (score 9.0) or better on Quality Reviews.


Minimum Education: • High School or GED Minimum Experience/Knowledge: • Required: • 2 Years of experience as a Collector or in a related field. • Experience with medical services collections for any combination of payors (Medicare, Medi-Cal/Caid, HMO, PPO, Commercial, and Private Pay). • Excellent verbal and written communication skills. • Detailed knowledge of applicable collection laws/policies/principles/etc., governing collection efforts, problem identification and resolution, insurance, medical terminology, and reimbursement procedures. • Must demonstrate a positive demeanor, and must be professional in both appearance and approach. • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software a plus • Able to multitask, prioritize, and manage time efficiently • Self-motivated and self-directed. • Able to work with minimal supervision • Able to create trust and build relationships • Able to analyze problems and strategize for better solutions Preferred: • Knowledge of ICD-9, CPT-4 and HCPC’s coding systems • Understanding of contract payer policies and procedures • Ability to interpret Managed Care Contracts Required License/Certification: • Fire and Safety Certification. (If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.


REQ20086722 Posted Date: 03/18/2020

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