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Keck Medicine of USC

Keck Medicine of USC is one of only two university-based medical systems in the Los Angeles area. Its internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital and more than 80 outpatient clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center was ranked No. 16 on U.S. News & World Report’s 2019-20 Best Hospital Honor Roll and among the top 3 hospitals in Los Angeles and top 5 in California. The hospital also ranked in the top 4 in urology (tie); top 10 in geriatrics; top 15 in ophthalmology, cardiology & heart surgery, gastroenterology & GI surgery and nephrology; top 20 in neurology & neurosurgery; top 25 in cancer; and top 35 in pulmonology & lung surgery.

Clinic Manager - Administrative - Buena Park Radiology/Oncology Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)

Keck Medicine of USC Hospital Buena Park, California

The Clinic Manager is accountability for the quality of patient care, efficiency of operations, and human resources management for the clinics.  Patient care services are carried out in partnership with administration, other departments, and medical staff. 

The Clinic Manager will maintain operational alignment with organizational goals and compliance with regulatory agency requirements.  They will manager and lead daily operations of assigned area(s), promote a positive and professional environment, supervise/coach all clinic staff, maintain a stable and productive team, involve staff at all levels in shared decision making, ensure all employee educational requirements are met, lead/facilitate continuous process improvement, actively measure processes and performance, and make data driven decisions.

Minimum Education: • Bachelor’s degree is preferred. • Combined experience/education as substitute for minimum education. Minimum Experience/Knowledge: • 5 years of administrative operations experience preferably 2 years in an acute or ambulatory care setting with at least 3 years’ experience in a lead or supervisory role. . • Excellent people management skills with the ability to motivate and challenge staff. • Good decision-making skills • Exhibits a high frustration and ambiguity tolerance. • Ability to bridge the gap between administrative demands and clinical needs. • Excellent skill and demonstrated experience in process improvement. • Proficiency with Microsoft office (i.e., Excel, Word, PowerPoint). • Excellent verbal and written communication skills. Preferred Qualifications: • Experience managing radiation oncology, medical oncology, or multi-specialty clinic. • Knowledge of insurance billing, admitting, or registration experience in a hospital or medical office. • Bilingual is highly desirable preferably in Korean or Spanish. Required License/Certification: • BLS certification required or completed within first 60 days of hire • Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.

REQ20099291 Posted Date: 04/06/2021

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