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Keck Medicine of USC

Keck Medicine of USC is one of only two university-based medical systems in the Los Angeles area. Its internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital and more than 80 outpatient clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center was ranked No. 16 on U.S. News & World Report’s 2019-20 Best Hospital Honor Roll and among the top 3 hospitals in Los Angeles and top 5 in California. The hospital also ranked in the top 4 in urology (tie); top 10 in geriatrics; top 15 in ophthalmology, cardiology & heart surgery, gastroenterology & GI surgery and nephrology; top 20 in neurology & neurosurgery; top 25 in cancer; and top 35 in pulmonology & lung surgery.

Emergency Room Technician - Emergency Room - Fixed- Term (90 Days) Per Diem 12 Hour Variable Shifts

Verdugo Hills Hospital - Emergency Room Hospital Glendale, California

Job Summary:

  • Greets Patients and Families upon arrival to the Emergency Department waiting room.
  • Provides comfort care to patients and families.
  • Makes frequent rounds on patients and families offering blankets, pillows, and chairs for comfort.
  • Maintains the tidiness and cleanliness of the Emergency Department.
  • Assist in restocking ER supplies, the blanket warmer, and bedside linen carts.
  • Maintains the privacy and safety of patients by closing curtains and assist in ensuring side rails up on patient gurneys.
  • Offers refreshments to family members (and patients when permitted by the nurse)
  • Provides support to and crises interventions for family members and assist as needed should a death occur.
  • Performs service recovery to help resolve any complaints by the patient and/or family members.
  • Informs the Charge nurse of any matters that should be brought to his/her attentions, including complaints (after first attempting service recovery), medical concerns, and or safety issues.
  • Is cross trained to do visiting rounds in the Critical Care Department and follow the chain of command for conflict resolution with the charge nurse first, then clinical coordinator, then director as necessary and nursing supervisor after hours.
  • Performs Phlebotomy, EKG’s Simple to Complex and Extensive Dressings.
  • Applies splints and ortho devices as ordered by MD, PA, NP.
  • Completes daily department checklist, checks all gurneys for full O2 tanks, and ambubags
  • Checks each bed daily for working and ready suction, O2, Call Light, TV(where applicable)
  • Restocks and daily checks all oto-scopes in the department
  • Other duties as assigned by Charge Nurse, Clinical Coordinator and Director

Minimum Experience: - Hospital experience or customer service experience necessary. - Experience in EKG’s, Splints, and Phlebotomy. Required License/Certification: - Current BLS Certification through AHA. - Current Phlebotomy certification. - AB 508 Certification. If no card upon hire, one must be obtained within 30 days of hire or transfer into the department, and maintained by renewal before expiration date As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experience nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.


REQ20088511 Posted Date: 04/06/2020

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