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Keck Medicine of USC

Keck Medicine of USC is one of only two university-based medical systems in the Los Angeles area. Its internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital and more than 80 outpatient clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center was ranked No. 16 on U.S. News & World Report’s 2019-20 Best Hospital Honor Roll and among the top 3 hospitals in Los Angeles and top 5 in California. The hospital also ranked in the top 4 in urology (tie); top 10 in geriatrics; top 15 in ophthalmology, cardiology & heart surgery, gastroenterology & GI surgery and nephrology; top 20 in neurology & neurosurgery; top 25 in cancer; and top 35 in pulmonology & lung surgery.

Medical Scribe - Emergency Department - Per Diem 12 Hour Variable Shifts

Verdugo Hills Hospital - NPS & Scribes Hospital Glendale, California

Major Functions, Duties and Responsibilities:

  • Assists Emergency Department providers in documentation of patient assessment and plan of care in the electronic medical record.
  • Greets Patients and Families upon arrival to the Emergency Department waiting room
  • Provides comfort care to patients and families.
  • Makes frequent rounds on patients and families offering blankets, pillows, and chairs for comfort.
  • Maintains the tidiness and cleanliness of the waiting room, break room and entrance hallways.
  • Assist in restocking the blanket warmer and bedside linen carts.
  • Maintains the privacy and safety of patients by closing curtains and assist in ensuring side rails up on patient gurneys.
  • Offers refreshments to family members (and patients when permitted by the nurse)
  • Provides support to and crises interventions for family members and assist as needed should a death occur.
  • Informs the Charge nurse of any matters that should be brought to his/her attentions, including complaints, medical concerns, and or safety issues.
  • Is cross trained to do customer service rounds in the Critical Care Department and follow the chain of command for conflict resolution with the charge nurse first, then clinical coordinator, then director as necessary and nursing supervisor after hours.
  • Other duties as assigned by Director.

Minimum Experience: - Hospital experience or customer service experience necessary. - Prefer hospital experience in a customer service related capacity. Required Certification: - Current BCLS certification - AB 508 Certification. If no card upon hire, one must be obtained within 30 days of hire or transfer into the department, and maintained by renewal before expiration date. As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experience nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.


REQ20058849 Posted Date: 07/29/2020

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