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Keck Medicine of USC

Keck Medicine of USC includes the Keck School of Medicine of USC, the region’s first medical school; the renowned USC Norris Comprehensive Cancer Center, one of the first comprehensive cancer centers established by the National Institutes of Health (NIH) in the United States; the USC Care Medical Group, a medical faculty practice; the Keck Medical Center of USC, which includes two acute care hospitals: 401-licensed bed Keck Hospital of USC and 60-licensed bed USC Norris Cancer Hospital; and USC Verdugo Hills Hospital, a 158-licensed bed community hospital. It also includes more than 40 outpatient facilities, some at affiliated hospitals, in Los Angeles, Orange, Kern, Tulare and Ventura counties.

In 2016, U.S. News & World Report ranked Keck Medical Center of USC among the Top 10 hospitals in the state and among the Top 50 hospitals in the United States in seven specialties: ophthalmology, urology, cancer, geriatrics, orthopedic surgery, nephrology and cardiology and heart surgery.

Support Coordinator - Ambulatory La Canada Glendale - Full Time 8 Hour Days

USCKH - Department of Surgery/Glendale Glendale, California

As a part of the Ambulatory clinic,  provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Excellent interpersonal and communication skills to coordinate multiple appointments with many multi-specialty clinical services. Participate in a variety of duties associated with daily clinic preparation process, from customer service, message distribution, procedure scheduling, encounter registration, and referrals management.  Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers and medical terminology. In depth knowledge of major insurance plans and types of coverage provided, including government health programs.

May be assigned fill in MA duties as needed.

Performs other duties as assigned.


Minimum Education:
High school graduate or equivalent work experience in customer service and/or medical office; Bachelor’s Degree preferred.
Medical Assistant Certificate/Diploma


Minimum Experience/Knowledge:

At least 2 years of acute care, ambulatory care, or surgical center setting preferred.
Proven record of dealing with the public in a customer service role. Knowledge of medical terminology preferred. Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred. Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.
Must have excellent communication skills, including the ability to speak, read and write English proficiently.


Required License/Certification:

Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.


REQ20048321 Posted Date: 09/07/2017

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