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Keck Medicine of USC

Keck Medicine of USC is one of only two university-based medical systems in the Los Angeles area. Its internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital and more than 80 outpatient clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center was ranked No. 16 on U.S. News & World Report’s 2019-20 Best Hospital Honor Roll and among the top 3 hospitals in Los Angeles and top 5 in California. The hospital also ranked in the top 4 in urology (tie); top 10 in geriatrics; top 15 in ophthalmology, cardiology & heart surgery, gastroenterology & GI surgery and nephrology; top 20 in neurology & neurosurgery; top 25 in cancer; and top 35 in pulmonology & lung surgery.

Patient Access Representative (MA) - Las Vegas Culinary Healthcare Center - Full Time 10 Hour Days

Las Vegas - Practice Administration Hospital Las Vegas, Nevada

Minimum Education:

  • High school graduate or equivalent required 
  • Medical Assistant Diploma required

Minimum Experience/Knowledge:

  • At least three (3) years’ experience in an office or ambulatory clinic setting as a Front Office Medical Assistant required.  
  • Knowledgeable and understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff required.
  • Knowledgeable in Electronic Health records, and various computer programs such as word, and excel required. 
  • Must have excellent communication skills, including the ability to speak, read and write English/Spanish proficiently.
  • Must be comfortable with computers and medical terminology.

Required License/Certification:

Required:

  • Valid Medical Assistant (CMA) certification recognized by State of Nevada, NHA, AAMA, AMT, NCCT.
  • BLS for Healthcare Provider from American Heart Association.

The Patient Access Representative/Scheduler must have an in-depth knowledge in all the functions required for patient check-in and out, payment collection and patient medical record management. The PAR or Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center’s mission and vision. This position demonstrates excellent customer service techniques, meet and greets patients; answers patient calls; identifies and clarifies patients’ needs and desires and ability to recognize and direct immediate health concerns, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. In addition to front office tasks, the PAR with MA duties escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, proficient in adult and pediatric immunizations and prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.


REQ20094263 Posted Date: 10/20/2020

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