Credit Union, Senior Project Manager

USC Credit Union is on a mission to remain competitive in the digital age of banking. The Senior Project Manager oversees the implementation of multiple large, complex projects and continuous improvement activities. The Senior Project Manager proactively manages project resources and provides guidance and support during execution of all project activities. USC Credit Union needs a project manager with expertise in technology, and knowledge of banking industry trends, who can lead us through the next decade of digital advances.

• Manages varied programs and projects, leading team efforts and activities, driving outcomes, solving for short-term challenges, and sustaining long-term plans. Defines project success criteria and business benefits. Maintains open lines of communication with all relevant stakeholders, sharing project/program roadmaps with diverse groups (e.g., project teams, senior leadership).

• Conducts performance management analyses for large, complex projects or portfolios. Evaluates investment performance (e.g., cost, schedule) against planned accomplishments through coordinated project audits and reviews. Delivers project reports to articulate progress and performance of initiatives to a broad range of stakeholders. Manages expectations and drives accountability across projects, building and presenting business cases and risk assessments.

• Diagnoses challenges and designs rational solutions in response. Provides cover for identified risks in projects and escalates to leadership as appropriate. Coordinates appropriate organizational change management strategies for complex project/program initiatives. Monitors and reports regularly on change efforts and progress.

• Facilitates innovation and continuous improvement by maintaining currency with latest industry knowledge and new project/program management methodologies, frameworks, tools, and technologies. Provides insights from management experience to influence development of future strategic roadmaps. Leads discussion with stakeholders to define key performance indicators and closely track metrics to evaluate realized benefits.

• Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.

The annual base salary range for this position is $130,183 - $135,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor's degree Minimum Experience: 7 years Minimum Skills: Experience effectively managing large-scale projects, providing oversight and guidance to junior team members. Ability to develop positive working relationships and a strong rapport with team members and senior managers. Proven ability to manage through influence in complex organizational structures. Exceptional organizational skills. Demonstrated ability to manage concurrent projects, prioritizing competing assignments and working under pressure with tight deadlines and frequent interruptions. Sound judgment in making decisions with minimal supervision and discretion with confidential information. Ability to work strategically and collaboratively across departments. Experience managing diverse, cross-functional teams. Excellent diagnostic skills and the ability to think strategically and creatively. Experience with varied project management methodologies (e.g., agile, Kanban, Scrumban). Experience with project portfolio management tools. Proficiency with Microsoft Office applications (e.g., MS Project, Visio). Excellent written and oral communications skills. Preferred Education: Bachelor's degree Business Administration Or Bachelor's degree Psychology Or Bachelor's degree Communication Master's degree Master's degree Business Administration Or Master's degree Psychology Or Master's degree Communication Preferred Experience: 10 years Preferred Skills: Certified Associate in Project Management, Project Management Professional, Change Management, Prosci and/or similar certifications. Experience in leadership, management and people-building roles, providing direction to junior staff/team members. Proven interpersonal skills, emotional intelligence, and relationship-building abilities. Demonstrated data-driven mindset and instinct for extracting insights from metrics to generate informed decision-making. Experience using various data management systems and tools.