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USC is a leading private research university located in Los Angeles – a global center for arts, technology and international business. As the city’s largest private employer, responsible for more than $5 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Think you’ve got what it takes to join us? We invite you to search our open positions and apply!

Executive Director, Center for Work and Family Life

Human Resources Los Angeles, California

Executive Director, Center for Work and Family Life (CWFL)

About USC

The University of Southern California (USC)is a world-renown leader in research and academic excellence since 1880. The university is the largest private employer in the City of Los Angeles, with over nineteen thousand employees and faculty members.

About Our Opening

USC is seeking an experienced Executive Director to lead our Employee Assistant Program, the Center for Work and Family Life (CWFL). The Executive Director manages a staff of six licensed social workers and therapists at multiple sites who help administrators, faculty and staff balance their personal, family and career goals through short-term counseling services, provides management consultation and executive coaching services and mental health crisis intervention. The individual in this role will be responsible for the development and implementation of innovative programs in a multidisciplinary and collaborative setting that celebrates diversity and inclusion and focuses on the needs of the client.

Basic Qualifications:

  • Master’s degree in social work, psychology, and/or marriage and family therapy from an accredited program required.
  • Currently licensed as a mental health professional in good standing, by the State of California (LCSW, MFT, psychologist).
  • EAP experience at a higher education institution highly preferred; Certified Employee Assistance Professional (CEAP), Professional Certified Coach (PCC), and/or other ICF/EAP/EAPA certifications desired.
  • Minimum ten years’ director-level experience with progressively complex employee assistance programs, providing workplace behavioral health services.
  • Demonstrated experience providing consultative services to faculty, physicians, directors, senior-level staff (C-suite), supervisors and managers on issues pertaining to human relations in workplace environments.
  • Strong interpersonal skills, with demonstrated ability to establish trusting relationships, and develop and deliver workplace-based behavioral health programs to diverse groups and complex organizational systems.
  • Bilingual in English and Spanish, with proficient writing, reading and verbal abilities.
  • Deft conflict management skills, and demonstrated experience in exercising independent judgment and confidentiality in analyzing complex work situations with professional demeanor, integrity, and trust.

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The University of Southern California values diversity and is committed to equal opportunity in employment.



REQ20068766 Posted Date: 02/05/2019

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