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USC is a leading private research university located in Los Angeles – a global center for arts, technology and international business. As the city’s largest private employer, responsible for more than $5 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Think you’ve got what it takes to join us? We invite you to search our open positions and apply!

Lead Business Analyst - Workday Financials

Project Management Office Los Angeles, California

The University of Southern California (USC) has established a Workday Financials deployment program covering our academic enterprise as well as our hospitals. This program is critical to USC’s overall goals to improve administrative efficiency. Workday Financials will be paired with the existing Workday HR and Payroll solutions implemented in 2013

We are currently seeking aLead Business Analyst – Workday Financials (Sr. IT Business Analyst)to join our Workday Financials deployment program team. TheLead Business Analystwill be will be responsible for ensuring the overall Workday solution meets the business requirements across all functional areas. This includes overseeing the functional discovery, design, testing, and deployment process.

The ideal candidate must possess 3 years of business analyst experience with a sound understanding of project management methodologies, business process flow, and documentation procedures.Experience with Workday Financialsis also required. USC is also seeking transformation within its departments and schools, so the successful candidate must also be able to help USC evaluate and optimize existing business processes based on a proven understanding of how Workday should be deployed.

ITS is committed to providing information technology services and support to the university. ITS provides essential, university-wide services such as:

  • Enterprise information systems

  • University wired and wireless networks

  • Educational Technology

  • Research Computing

  • IT Security

This is a fixed-term position with an anticipated end date of December 31, 2021 Please note that this is a full-time role eligible for benefits, including medical, dental, and vision plans.

What You’ll Do:

  • Lead, mentor, and direct work for a team of business analysts

  • Work collaboratively in an iterative agile ‘style’ environment

  • Coordinate and Support business analysts in the review of requirements and be able to challenge existing processes based on Workday best practices

  • Provide oversight to requirement gathering, ongoing issue resolution, application design and configuration, and testing across functional areas

  • Serve as an escalation point for ongoing project issues

  • Coordinate touchpoints with other program work streams

  • Provide overall ongoing status and risk mitigation

  • Provide guidance to other members of the development/analysis team, as required

  • Meet with customer groups to determine IT business requirements

  • Elicit requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis

  • Analyzes and critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details. Abstract up from low-level information to a general understanding. Distinguish userrequests from the underlying true needs

  • Serve as the conduit between the customer community (internal and external customers) and the software development or business process re-engineeringteam through which requirements flow

  • Stay informed of new developments and technologies

  • Perform other duties as assigned or requested. The university reserves the right to add or change duties at any time

The Must Haves:

  • Bachelor’s degree in business administration, organization development, communication orrelated discipline

  • 3 years of business analysis experience

  • Experience with Workday Financials 

  • Ability to help evaluate and optimize existing business processes based on a proven understanding of how Workday should be deployed

  • Strong knowledge and understanding of project management methodologies, business process flow, and documentation procedures Experience and knowledge of change management principles,methodologies and tools

  • Strong oral and written communication skills

  • Abilityto multitask, interact with multiple stakeholders and navigate changing priorities.

The Nice to Haves:

  • 5 years of software deployment or ongoing software quality assurance experience

  • Experience in managing focused software testing/quality assurance initiatives

  • Experience within the Higher Education and/or Health Care industry

  • Experience in deploying or supporting Workday Financials

Benefits: 

USC benefits include a choice of retirement programs, 12 paid vacation days per year, 12 paid sick days per year, university holidays, a choice of medical and dental plans, and discounts to football games, basketball games, and other campus events.


Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education

Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience

Minimum Field of Expertise: Sound knowledge of requirements gathering, documentation procedures, project management methodologies, process flow charting and testing processes. Competent to work independently on complex business process and system changes and issues.


REQ20067739 Posted Date: 11/17/2018

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