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Program Administrator, Quality Improvement and Education

Los Angeles, CA
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Job ID REQ20170052 Category Administration

At the University of Southern California (USC), the Office for Human Research Protection (HRPP) functions as the central unit of the Human Subjects Protection Program. While Institutional Review Boards (IRBs) review projects involving human subjects research, HRPP develops program-wide policies for the conduct and review of human subject research at USC. In addition, HRPP provides educational and training resources, two newsletters (Human Subjects Research Newsletter, Clinical Research Coordinator Newsletter), maintains the HRPP/IRB website, offers in-person  presentations for the research community.

HRPP also manages a Continuous Quality Improvement (CQI) program to identify and implement efficiencies and best practices in submission, review, oversight and conduct of human subject research. An annual IRB satisfaction survey, and not- for-cause- audits are CQI activities as well.

The HRPP is seeking a Program Administrator who will participate in the above mentioned activities, as well as help manage the HRPP unit.

Job Accountabilities:

  • Keep up with the federal regulations and latest news surrounding Human Subjects Research through listservs/newsletters, websites and other available publications
  • Synergize and disseminate collected information into training modules and other medium for university population’s consumption
  • Work to improve Continuous Quality Improvement methods and procedures including study investigation, and feedback surveys
  • Assist with the day-to-day administrative functions of the unit (i.e., calendaring, supply ordering, meeting logistic coordination)
  • Organize and maintain QIU program materials and logs.
  • Prepare and maintain audit folders, CAPA records.
  • Manage QIU email.
  • Organize, assess, and maintain HRPP SOPs.
  • Compile preliminary data for QA/QI trend analysis.
  • Special projects.

Preferred Qualifications:

Education:

  • Master's Degree in Research Administration, Instructional Design or related field

Experience:

  • Excellent oral and written communication skills
  • Strong communication skills and interpersonal effectiveness, including strong relationship building experience and being resourceful
  • Impeccable integrity and high degree of responsibility, accountability and authenticity
  • Have a deep knowledge of research methods
  • Ability to effectively interact with all levels of internal and external stakeholders
  • Previous experience in dealing with staff and faculty in high stress situations
  • Proficiency in Microsoft Office and Adobe Suite and is tech-savvy.
  • Experience in putting together presentations from scratch
  • Proficiency in website management
  • Previous experience with Photoshop and use of online survey platforms like Qualtrics, SurveyMonkey and Wufoo
  • Knowledge of ERP systems like Workday, Kuali, etc.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

The salary range for this position is $80,000-$90,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills,  internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

#LI-AW1


Required Education: - Bachelor's degree - Combined experience/education as substitute for minimum education Required Experience: - 3 years - Counseling and/or academic advisement. Required Skills: Directly related professional experience in area of program specialization.
Job ID REQ20170052 Posted Date 12/13/2025
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Current employees apply here
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