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Information Technology Services

At Information Technology Services, our goal is to be the university's trusted business partner by creating a culture of exceptional customer service. Bringing together a team of diverse and talented professionals, we provide the central IT services that support USC's schools, hospitals, research centers, and administrative units. Through our recently launched digital transformation initiatives, we aim to develop an environment of continuous service improvement, founded on cross-functional teamwork, industry best practices, innovation, and commitment to the customer experience.

Program Testing Lead- Workday Financials

Business Strategy and Applications- Workday Programs ITS Los Angeles, California

The University of Southern California (USC) has established a Workday Financials deployment program covering our academic enterprise as well as our hospitals. This program is critical to USC’s overall goals to improve administrative efficiency. Workday Financials will be paired with the existing Workday HR and Payroll solutions implemented in 2013.  

We are currently seeing a Program Testing Lead to join our Workday Financials deployment program team. The Program Testing Lead will be will be responsible for developing and implementing a test testing strategy  as well as, working with the other program workstreams in conducting and/or overseeing test activity for the Workday Finance program.

The ideal candidate must possess 5 years of experience testing applications, and enterprise resource planning (ERP) software. Project management experience with at least two years in leadership/executive positions are also required for this role. Experience with Workday as well as 4 or more years of hands-on and leadership experience in Testing and analysis are strongly preferred for this role.

ITS is committed to providing information technology services and support to the university. ITS provides essential, university-wide services such as:

  • Enterprise information systems
  • University wired and wireless networks
  • Educational Technology
  • Research Computing
  • IT Security

This is a fixed-term position with an anticipated end date of December 31, 2021 Please note that this is a full-time role eligible for benefits, including medical, dental, and vision plans.

What You’ll Do:

  • Develop and deploy test scripts and cases of complex modules. Test designs, approaches and deliveries for performance and automation events across the university system. Identify, derive and document system testing requirements, conduct test events, and produce test reports. Review, monitor and summarize progress of project testing activities. Suggest and implement process improvements to accomplish team, department and business goals
  • Design testing strategies, conduct and/or oversee test activity for projects, and partner with stakeholders to ensure effective planning. Confirm proper version control and configuration management of all test objects and test environments used. Ensure clear and coordinated communications regarding test progress and closure. Report discrepancies, track their lifecycles and provides timely and accurate reports to appropriate stakeholders
  • Work with the other Workday financial deployment leads, ensure all aspects of configuration, integration, and data conversion is accounted for in the testing strategy
  • Work with the Workday Financials change management team and program leadership ensure the appropriate testing participates and identified in each phase of testing
  • Coordinate the use of Workday testing tenants with other Workday initiatives at USC
  • Determine and plan collection and analysis of qualitative and quantitative data to enable success or failure determination of test objectives. Provide end-to-end testing support for internal system evaluation and administration, including support for unit, integration, operational and acceptance testing
  • Perform risk analysis, builds and evaluates quality checkpoints, and ensure consistency and adherence to organizational practices. Manage complex test programs with multiple projects/threads Works with project stakeholders during project definition to bolster understanding of risks, dependencies and opportunities. Participate in requirements definition and review, and lends subject matter expertise to projects
  • Lead testing activities on large programs and/or multiple concurrent projects, coaching and providing feedback while driving day-to-day work. Influence others without authority to make sound decisions supported by facts. Manage supplier relationships and works with vendor test leads and configuration management groups to implement improved integration testing.
  • Perform other duties as assigned or requested. The university reserves the right to add or change duties at any time

The Must Haves:

  • Bachelor’s degree in Computer Science or related discipline
  • 5 years of experience writing and executing manual test cases for custom web applications, web services and service-oriented architecture (SOA), and enterprise resource planning (ERP).
  • 5 years of relevant project management experience, with at least two years in leadership/executive positions
  • Experience creating test plans for manual and automated testing, reviewing requirements and solution designs, and providing test coverage and status reports, defect reports, and trends
  • Experience on Agile teams, participating in and leading user acceptance testing (UAT) sessions, and designing and writing automated test scripts in C# programming language
  • Experience in HP Application Lifecycle Management (ALM), Structured Query Language (SQL), and automated functional GUI test tools (e.g. HP Quicktest Professional, Borland SilkTest)
  • Strong oral and written communication skills
  • Ability to multitask, interact with multiple stakeholders and navigate changing priorities.

The Nice to Haves:

  • Experience with Workday
  • 4 more years of hands-on and leadership experience in web, mobile, API Security Testing and Secure code analysis
  • Relevant experience in software and/or at a software-as-a-service (SAAS) company.
  • Experience with Agile hybrid delivery and extending or modifying methodologies, and in
  • Experience within the Higher Education and/or Health Care industry


USC benefits include a choice of retirement programs, 12 paid vacation days per year, 12 paid sick days per year, university holidays, a choice of medical and dental plans, and discounts to football games, basketball games, and other campus events.

REQ20069641 Posted Date: 01/17/2019
Why is USC a Great Place to Work?
Digital Transformation USC

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