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Keck Medicine of USC

Keck Medicine of USC is one of only two university-based medical systems in the Los Angeles area. Its internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital and more than 80 outpatient clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center was ranked No. 16 on U.S. News & World Report’s 2019-20 Best Hospital Honor Roll and among the top 3 hospitals in Los Angeles and top 5 in California. The hospital also ranked in the top 4 in urology (tie); top 10 in geriatrics; top 15 in ophthalmology, cardiology & heart surgery, gastroenterology & GI surgery and nephrology; top 20 in neurology & neurosurgery; top 25 in cancer; and top 35 in pulmonology & lung surgery.

Scheduler - Spine Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Keck Medicine of USC Hospital Los Angeles, California

The Scheduler greets patients and visitors in a courteous manner while maintaining adequate workflow at the front desk.  This position performs general clerical and communication functions in the Clinic including but not limited to answering phones, authorization request, scheduling follow-up visits and diagnostic testing. Works with any and every provider in the Clinic. 

The Scheduler works with every provider in the Clinic. 

This position reviews new patient referrals/ authorizations for appropriate coding.  The Scheduler performs new patient registration, insurance verification, check-in and out functions in the front desk.  The Scheduler ensures that orders for diagnostic testing have been entered in the system and reviews insurance for appropriate scheduling.  This position communicates with Authorization Specialist in the Clinic and Pre-Arrival Unit to secure authorization/pre-certification for diagnostic testing.

Other duties as assigned.


Minimum Education: • High School Graduate or GED equivalent Minimum Experience/Knowledge: • 1-year experience in front desk, concierge, preferably in a healthcare admitting department. • Proficient basic computer skills and knowledge in Microsoft Office. • Excellent customer service skills. • Excellent verbal and written communication skills. • Excellent organizational skills. • Preferred: Basic knowledge of health care terminology. Required License/Certification: • Fire and Safety Certification. If employee does not have card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date.


REQ20095571 Posted Date: 12/13/2020

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