Skip Navigation

Search all jobs

Information Technology Services

At Information Technology Services, our goal is to be the university's trusted business partner by creating a culture of exceptional customer service. Bringing together a team of diverse and talented professionals, we provide the central IT services that support USC's schools, hospitals, research centers, and administrative units. Through our recently launched digital transformation initiatives, we aim to develop an environment of continuous service improvement, founded on cross-functional teamwork, industry best practices, innovation, and commitment to the customer experience.

Senior Project Manager – Workday Financials

Enterprise Portfolio Management Office ITS Los Angeles, California

The University of Southern California (USC) Information Technology Services is seeking a talented Senior Project Manager with an exceptional commitment to excellence to join its team. As the Senior Project Manager, you will be an integral member of the Enterprise Portfolio Management Office (EPMO) team, collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments and constituencies.

This is a fixed-term position with an anticipated end date of December 31, 2021. This is a full-time role eligible for benefits including medical, dental and vision plans, a competitive 401K plan, and education reimbursement

ITS CULTURE

The USC ITS organization is a diverse and talented team that supports a collaborative culture and delivers secure and innovative IT services core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. The supportive and inclusive culture encourages employees to do their best work every day. ITS strives for a culture where individuals are recognized and celebrated for their uniqueness.  USC offers the flexibility through well-being programs to help individuals lead productive and balanced lives.

ABOUT USC

USC is a leading private research university in Los Angeles – a global center for arts, technology and international business. It serves over 47,500 students primarily in the main LA campus but also in various U.S. and global satellite locations.  As Los Angeles’ largest private employer, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits as a member of the Trojan Family ‐ the faculty, staff, students and alumni who make USC a great place to work.

Come join the ITS team and work as a trusted partner in shaping an environment of innovation and excellence for the university.

MINIMUM QUALIFICATIONS

The candidate for the position of Senior Project Manager must meet the following qualifications:

  • Bachelor's degree or combined experience/education as substitute for minimum education
  • Eight years of demonstrated program management experience
  • Proficiency with portfolio project management (PPM) tools such as Smartsheet, Planview, Jira, and ServiceNow
  • Experience as a senior project or program manager in a technical environment, including those regarding IT infrastructure, enterprise architecture, security, cloud, SDLC, applications, DevOps, data governance, analytics, and/or other related fields
  • Extensive experience developing high-performing teams, providing mentorship and stewardship to encourage career development and growth
  • Exceptional organizational and data analysis skills, balancing work and necessary resources, and creating, preparing and presenting reports to senior management
  • Experience planning, scheduling, and managing budgets, able to prioritize between immediate needs and long-term objectives
  • Advanced proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and other relevant Office applications
  • Excellent written and oral communication skills, able to understand and translate business value, manage diverse cross-functional teams, and work with and guide managers, technical, and non-technical staff
  • Exemplary interpersonal skills, developing positive working relationships and strong rapport with team members and various stakeholders

PREFERRED QUALIFICATIONS

The ideal candidate for the position of Senior Project Manager has the following qualifications:

  • Bachelor's degree in business administration, computer science, computer information systems, information technology, or relevant field
  • Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), Agile Scrum, Lean Six Sigma, ITIL, and/or Organizational Change Management (OCM) certifications
  • Experience with ERP systems such as Workday Financials

WORK YOU’LL DO

Leads delivery of ITS enterprise programs and projects by building and sustaining collaborative relationships with ITS staff, customers, partners, and key stakeholders. Responsible for executing program and project management deliverables for the university and the Enterprise Portfolio Management Office (EPMO). Oversees comprehensive program and project plans, controlling scope and directing project budget resources towards the completion of deliverables. Manages ambiguity and influence in a federated organization as an enthusiastic change agent. Demonstrates ITS values in action

Job Accountabilities:

  • Establishes foundation for each project, working with sponsors to create robust, comprehensive project charters and baseline reports. Manages communications with project stakeholder and internal project teams.
  • Drives continuous improvement, overseeing accurate, well-communicated scope, and the creation of actionable schedules and budgets for each project. Reports risks that may affect work progress, and recommends mitigation strategies.
  • Manages productivity and effectiveness of projects with varying complexities. Creates apt status reports, and maintains accurate tracking logs that organize budget, time, scope, and communication details.
  • Collaborates with team members and management, implementing effective solutions to support the Enterprise Project Management Office’s vision. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across the ITS organization.
  • Builds and sustains collaborative relationships with ITS staff, departments, customers, partners, and key stakeholders in administrative and academic units. Maintains currency on current and future business needs, university-wide technology initiatives, and leading-edge project management practices.
  • Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse groups of peers, team members, and leadership. Actively embodies ITS values and behaviors (e.g., accountability, ethics, best-in-class customer service).
  • Owns project management methodology, applying tools, service management frameworks, and technology strategy to all projects. Utilizes pertinent change control processes, developing project progress and compliance reports, and presents regular updates by participating in project team meetings.

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 8 years Minimum Expertise: Eight years' demonstrated program management experience. Proficiency with portfolio project management (PPM) tools such as Smartsheet, MS Project, and ServiceNow. Experience as a senior project or program manager in a technical environment, including those regarding IT infrastructure, enterprise architecture, security, cloud, SDLC, applications, DevOps, data governance, analytics, and/or other related fields. Extensive experience developing high-performing teams, providing mentorship and stewardship to encourage career development and growth. Exceptional organizational and data analysis skills, balancing work and necessary resources, and creating, preparing and presenting reports to senior management. Experience planning, scheduling, and managing budgets, able to prioritize between immediate needs and long-term objectives. Advanced proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and other relevant Office applications. Excellent written and oral communication skills, able to understand and translate business value, manage diverse cross-functional teams, and work with and guide managers, technical, and non-technical staff. Exemplary interpersonal skills, developing positive working relationships and strong rapport with team members and various stakeholders.


REQ20087351 Posted Date: 03/16/2020

Job matching

With just one click and a connection to LinkedIn, we can connect you with jobs that match your work experience.

Start matchingto jobs with your LinkedIn account

Stay connected with University of Southern California

Sign up to receive job alerts

Select interests

Recently added jobs