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Keck Medicine of USC

Keck Medicine of USC is one of only two university-based medical systems in the Los Angeles area. Its internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital and more than 80 outpatient clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center was ranked No. 16 on U.S. News & World Report’s 2019-20 Best Hospital Honor Roll and among the top 3 hospitals in Los Angeles and top 5 in California. The hospital also ranked in the top 4 in urology (tie); top 10 in geriatrics; top 15 in ophthalmology, cardiology & heart surgery, gastroenterology & GI surgery and nephrology; top 20 in neurology & neurosurgery; top 25 in cancer; and top 35 in pulmonology & lung surgery.

Support Coordinator - CVTI - Per Diem 8 Hour Days (Non- Exempt)(Non-Union)

Keck Hospital - Electrocardiograph (EKG) Hospital Los Angeles, California

Assist with all aspects of patient care.  Coordinate clinic schedules, patient appointments and follow up.  Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. Coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity.

Assist the office with clerical duties.  Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Surgery Department.  Other duties as assigned.

Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.


Minimum Education: High school graduate or equivalent Minimum Experience/Knowledge: Entry level accepted; 1+ years experience in acute care or ambulatory care setting preferred. Ability to communicate effectively in English both verbally and in writing. Knowledge of medical terminology preferred. Familiarity with word processing, IDX, Cerner, PBAR and scheduling software is preferred. Required License/Certification: Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. BLS for Healthcare Provider from American Heart Association card preferred.


REQ20093107 Posted Date: 09/10/2020

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