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USC is a leading private research university located in Los Angeles – a global center for arts, technology and international business. As the city’s largest private employer, responsible for more than $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Think you’ve got what it takes to join us? We invite you to search our open positions and apply!

Systems Administrator II

Information Technology Los Angeles, California

The Herman Ostrow School of Dentistry is seeking a full time Systems Administrator II to join our Information Technology team!

Hourly Pay range from $39.50 to $43.00, pay is contingent on qualifications.

* Please note, we will not be able to support a work visa for this position.

* To be considered for this position you must submit a resume.

The Systems Administrator II will be responsible for maintaining and troubleshooting networking hyperconverged infrastructure for Ostrow School of Dentistry. The candidate should have an in-depth knowledge of Windows, Microsoft Active Directory, VMware Virtualization technology, and virtual desktops.

The successful candidate should be a self-starter and have strong analytical skills with effective customer service experience. In addition, the candidate must have 1-3 years of experience with VMWare, Virtual Desktop Infrastructure, Azure, and/or AWS

Formal VMWare training and certification, Server+ Certification, and Network+ Certification are highly desired.

This position may require working on evenings or weekends as needed, or travel off-campus.

Job Responsibilities:

  • Maintains and administers computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Monitors systems, servers and auxiliary devices for performance and security. Determines whether adjustments need to be made and confers with technical support staff and vendors as appropriate.
  • Supports and administers VMware virtualization platform including monitoring resources and making necessary reconfiguration to improve performance.
  • Supports and administers Citrix Cloud Desktop platform including monitoring resources and making necessary reconfiguration to improve performance.
  • Troubleshoots and identifies hardware and software problems in a timely manner; resolves routine problems, replaces defective components and researches resources to identify solutions.
  • Installs, tests, implements, and assists users with the implementation of new hardware, software, and applications.
  • Provide technical support for users to identify and troubleshoot computer problems and advise on solutions.
  • Performs data backups and disaster recovery operations. Repairs and/or recovers systems.
  • Assigns, modifies, and deletes user accounts and resolves security access problems; maintains integrity of the security system.
  • Reviews current technical information pertaining to the operation of computers, servers, peripheral equipment and software.
  • Develops documentation for systems administration procedures.
  • Perform other related duties as assigned or requested.

USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events. For more information about benefits, please visit: https://employees.usc.edu/benefits-perks/


Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Field of Expertise: Intermediate understanding of and experience with systems administration, backups, operating systems programming languages and associated hardware platforms. Preferred Education: Bachelor's degree Preferred Experience: 3 years Preferred Field of Expertise: Previous systems programming and/or technical support experience preferred.


REQ20093380 Posted Date: 10/21/2020

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