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Webmaster (School/Department)

School of Arch - Faculty Los Angeles, California

The USC School of Architecture is seeking a Webmaster to oversee the operations of our School website and support all of our digital communications and events related needs.  The Webmaster will coordinate with the Assistant Dean of Communications to ensure that School related print media is available via the web, and will solicit, collect and maintain School related archives for web content.  It is an exciting time to join the School as we welcome a new Dean, revitalize our school branding, initiate new strategic initiatives, and enhance our academic programs.

Specific Job Accountabilities:

  • Analyzes, designs, implements and maintains technical solutions and multimedia content and systems for a school or department website.  Communicates and consults with faculty and staff to determine and define website needs and functionality.  Reviews and recommends hardware and software needed for website development.
  • Coordinates the content and organization of static and dynamic data with faculty, staff and other units, but typically not responsible for content developments.
  • Investigates and analyzes various specialized computing options and solutions.  Troubleshoots system errors and bugs.
  • Maintains and modifies the school or department website including content, graphical and multimedia displays and communications.  Gathers feedback for website improvement and enhancement.  Test, maintains and ensures functionality of links.  Monitors website for consistency, cross-referencing and compliance with university standards for website content and development.
  • Consults with faculty and staff, such as writers, graphic designers, managers and administrators, to design, development and implement webpages and interactive information delivery systems.  Advises personnel and/or departments on the proper production, technical and design technique specific to website development.
  • Conducts electronic marketing of services and information.  May disseminate information to various web search engines.
  • Coordinates the use of and response to website email.  Corresponds with senders or refers email to appropriate individuals.  Maintains records and develops report on website email activity.
  • Designs website to maximize accessibility, usability and effectiveness.  May utilize search engines to maximize user's ability to search site content.  May be involved in the selection of web hosting providers and/or the overall design of the web infrastructure.
  • Integrates multimedia content with web-based educational software applications, including databases and communication protocols.  May coordinate process of integration of multimedia content with project team members responsible for overall application architecture, as needed.
  • Participates in the development of policies, procedures and guidelines regarding school or department website development and maintenance.
  • Integrates database and application software into website design to increase site effectiveness, as needed.  Creates and maintains multi-user databases.
  • Developments systems and procedures to track analyze and report on website activity.  Researches, gathers, organizes and summarizes data for reports.  Analyzes data for trends or conclusions and presents results.
  • Networks with professional counterparts inside and outside the university.  Participates in professional associations to stay informed of new developments and technologies.  Makes recommendations to senior management regarding technology changes based on developments in field and business needs.
  • Manages both the software (operating system and content management system) and hardware (network server) necessary for continuous running of the school or department website.
  • Responsible for backup of the web server hardware and software including redundant systems so that the school or department website is continuously available from the Internet.

Minimum Education: Bachelor's degree, Combined work experience and education as equivalent

Minimum Experience: 2 years

Minimum Field of Expertise: Experience in Web page design, Web site management and Web graphic design. Knowledge of Web programming techniques and protocols. Knowledge of multiple operating systems.


REQ20046931 Posted Date: 07/10/2017 - Thru date - 7/31/2017

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