Keck Medicine of USC
Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country.
Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.
Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in eight specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2022-23 Best Hospitals rankings.
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Lead HR Business Center Representative - Human Resources - Full Time 8 Hours Day
Apply At USC Arcadia Hospital every team member of our 348-bed hospital strives to provide an exceptional patient experience while Hospital Arcadia, CaliforniaServes as the first point of contact for employees reaching out to Human Resources Department and will complete routine tasks under moderate supervision. Provides resources and solutions to inquiries and maintains documentation. Possesses thorough knowledge of organizational Human Resources policies and procedures. Performs advanced tasks under limited or minimal supervision. Resolves employee issues related to HR policies and procedures, HR systems, compensation, payroll, benefits, and recruitment. Acts as a resource and subject matter expert for colleagues. Ensures efficiency of Business Center operations, technology, and transaction processes and establishes standards and procedures. Coordinates services with Human Resource Information Systems, Human Resource program managers, and technology specialists.
Additional Education Requirements Combined experience and education may substitute for minimum educational requirements. Minimum Experience: 5 years Hands-on Human Resources and/or customer service related experience. Minimum Skills: Excellent customer relations, interpersonal, and conflict management skills Basic computer skills including word processing, spreadsheets, and databases with strong data entry skills and experience. Demonstrated ability to exercise discretion with confidential information. Detailed oriented and experienced managing multiple tasks simultaneously. Required Certifications: Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Preferred Experience: 1 year Hospital or healthcare experience Preferred Skills: Ability to interpret and apply pertinent rules and regulations and identify and implement continuous process improvements. Knowledge of Workday, Kronos, and ServiceNow or other case management software. Experience working in a fast-paced environment with rapidly changing priorities with the ability to triage requests and inquiries and route them to appropriate parties. Preferred Certifications: HR Certification
REQ20159594 Posted Date: 02/17/2025 Apply
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