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Keck Medicine of USC

Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country.

Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in eight specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2022-23 Best Hospitals rankings.

Manager, Admitting - ED Registration - Full Time 8 Hours (Non-Union, Exempt)

Keck Medicine of USC Hospital Arcadia, California

The Manager, Admitting oversees the daily operations of on-site, patient-facing registration staff in assigned areas. This role is responsible for managing workflows related to patient intake, consent processes, insurance verification, and financial counseling—ensuring optimal customer service delivery and compliance with all state and federal regulatory requirements. The Manager-Admitting reports to the Senior Manager-Admitting and assumes their responsibilities in their absence. On-call availability is required for business operations.

Pay Transparency

The annual salary range for this position is $74,880.00 - $139,422.40. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience,


Minimum Education: Bachelor’s Degree Degree in a related field. Additional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 3 years Supervisory/management experience in patient access department in an acute care setting. Minimum Skills: Effective interpersonal and communication skills. Ability to adapt to multiple and changing priorities. Working knowledge of managed care programs (e.g., Medicare, Medicaid, Blue Cross, CHAMPUS), including all related federal and state regulations and requirements. Knowledge of government and insurance payor admission and billing regulations, with the ability to learn and work with various computer software programs, as well as manage software projects (e.g., PBAR, PAS, GE Centricity, Cerner). Familiarity with hospital and departmental policies and procedures. Experience in applying customer service techniques, ensuring staff compliance, and effectively resolving problems and complaints. Ability to evaluate staff performance to determine quality of work and identify training needs. Effective communication skills for interacting with a diverse range of individuals from various socio-economic and ethnic backgrounds under stressful conditions. Ability to establish and maintain effective working relationships with all personnel encountered during the course of duties. Knowledge of EMTALA regulations and registration standards. Required Certifications: Basic Life Support (BLS) Healthcare Provider from American Heart Association - Within 30 days of hire. Management of Assaultive Behavior - MAB Within 6 months of hire. Preferred Education: Master’s degree Degree in a related field.


REQ20167324 Posted Date: 09/08/2025

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