Program Coordinator, Special Projects - Toyota Sports Complex - Full Time 8 Hour Days (Exempt) (Non-Union)

The Program Coordinator (Special Projects) is responsible for providing clerical, administrative, analytical, development, strategic support and assistance to the administrative team consisting of director, manager and/or physicians. He/she performs operational analysis to determine the administrative needs of the department. This position will serve as a knowledgeable point of contact for incoming communications in providing world class customer service at all times. The position requires day-to-day team interaction with, liaison between, and coordination of a wide range of internal and external constituencies involved in program activities. The Program Coordinator will organize data analysis for the program using data collected on behalf the organization. The coordinator will be responsible for completing reports daily, weekly, monthly and/or annually to showcase the growth, benefits, and success of the program across the organization. This will include team data reports and productivity. It is expected that the coordinator will be dedicated to the mission of our work and will take independent initiative to ensure all work is completed on time.

Essential Duties:

• Responsible for providing analytical /clinical clerical support and assistance to the Provider and service line management team, including but not limited to facilitating and supporting the execution of special projects within the department and organization.
• Provides administrative support in the development, implementation, and promotion of service line function.
• Assists program management with administrative functions covering planning, budgeting, proposal development, and marketing of program services.
• Serves as a principal liaison between Referring providers , faculty and staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and clinical issues; may facilitate meetings, special projects, and problem resolution.
• Assist the multidisciplinary team in managing the care of patient's through all phases of in-take and evaluations listed by acting as a liaison between the clinic and the referring physicians.
• Work closely with project managers, stakeholders, and team members to ensure successful project implementation and alignment with organizational goals.
• Researches and identifies client or beneficiary needs and recommends program modifications or creation of new programs and services.
• Assists in the design and delivery of programs, services and special events.
• The position will occasionally require field travel to successfully perform outreach and build connections with stakeholders in the community.
• Coordinates activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of service line objectives.
• Researches the market and develops marketing strategies to promote program. Creates information materials and plans activities and events to support marketing strategies.
• Researches, gathers, organizes and summarizes data for reports. Analyzes data for trends or conclusions and presents results and recommendations to supervisor.
• Collects and analyzes data; prepares schedules and special reports; maintains program/project records and statistical information.
• May perform specialized activities of a programmatic nature in direct support of the accomplishment of service line objectives and protocol.
• Participates in the development and implementation of program policies and procedures.
• Stays informed of developments in field. Reads pertinent literature, attends meetings and participates in professional associations as appropriate. Establishes and maintains an active network of professional contacts.
• Assists in program fund-raising and development efforts.
• Researches and identifies funding sources. Contributes to proposal development by writing proposals or coordinating the input of others.
• Attends events to network on behalf of program services.
• May supervise and train lower level staff, student employees as appropriate.
• Ensure technology is used correctly for all operations.
• Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.
• Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor.
• Participates in in-service education programs and professional associations as appropriate.
• Coordinate calendars and priorities throughout the day as well as independent and collaborative projects as needed.
• Performs other duties as assigned.

Required Qualifications:

• Req Bachelor’s Degree

• In lieu of a bachelor’s degree, at least 3-5 years of experience working in a healthcare operational environment preferably with knowledge and experience specific to the assigned field of specialty or service line.

• Req 2 years With a bachelor’s degree: Minimum 2 years’ experience working in a healthcare operational environment, preferably with knowledge and experience specific to the assigned field of specialty or service line. OR
• Req 3-5 years With a High School Diploma/ GED: At least 3-5 years of experience working in a healthcare operational environment preferably with knowledge and experience specific to the assigned field of specialty or service line.

• Req Ability to manage multiple projects.
• Req Knowledge of Principles and practices of office management, modern office equipment and software applications.
• Req Requires effective written and oral communications, judgment and tact and a broad understanding of policy and procedures.
• Req Ability to show strong attention to detail.
• Req Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands.

Preferred Qualifications:

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The annual base salary range for this position is $68,640.00 - $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.