Academic Program Administrator - Healthcare Decision Analysis and Biopharmaceutical Marketing

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is.

The USC Mann School of Pharmacy and Pharmaceutical Sciences is seeking an Academic Program Administrator focused on Career and Professional Development to support the management of the Healthcare Decision Analysis and Biopharmaceutical Marketing graduate programs with specific focus in the following administrative functions:

• Work with Program Manager on development of content and resources related to career and professional development for lectures and workshops for students and alumni
• Develop dedicated and competitive internship programs with employers and logistical coordination
• Establish and host industry specific career and internship fair(s) for programs
• Identify target markets for the working professional program, internship opportunities and Enterprise Team Project (ETP) development and provide administrative support
• Design and execute program marketing plan focused on employer relations, alumni, career and professional development activities
• Grow and maintain alumni and employer databases and integrate with engagement platforms
• Administer alumni and internship surveys to organize data for program reviews, school and accreditation requirements
• Track internship, OPT and CPT positions secured by students/alumni for reporting and marketing purposes
• Liaison with USC and USC Mann infrastructure to create engagement opportunities for alumni
• Supports program and faculty with the administration of selected courses and serves as a key point-of-contact for student communications and disseminates course-related information.
• Manages day-to-day academic program activities including scheduling of classes and organizing classrooms to accommodate program needs
• Assists with marketing of academic programs including but not limited to website management and digital advertising
• Resolves problems and questions referred by program students, faculty, and staff

The successful candidate will support the planning and development of program content and delivery to students preparing for business careers in the healthcare, biopharmaceutical, consulting, health insurance, and medical technology industries. This candidate will help to expand our existing instructional capabilities to continue to attract highly competitive candidates domestically and globally.

The ideal candidate should have broad experience in independently working with current and prospective students, strong communication skills at both the professional and corporate level, and proficiency conveying technical and educational information to both a domestic and international market. In addition, this candidate should embrace both a passion for professional graduate education and classroom instruction.

This position is based in the USC Mann School of Pharmacy and Pharmaceutical Sciences in the Department of Pharmaceutical Health Economics and Schaeffer Center for Health Policy & Economics at USC (UPC). 

Minimum Education

• Bachelor’s degree

Minimum Experience

• 3 years of experience in a related position in an academic setting

Minimum Field of Expertise:

• Experience managing learning programs for adults. Proven ability to build and maintain positive relationships with stakeholders. Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem- solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.

Preferred Qualifications:

• Master’s degree preferred
• Exceptional internal and external customer service skills for relationship development
• Employer relations management and/or career services/professional development experience 
• Development and execution of marketing initiatives in an academic setting
• Experience with contracts

Preferred Experience

• 5 years of experience
• Broad experience working with students, training, educational development, and guidance on both a domestic and global basis
• Strong project management and new process development and implementation within an academic setting
• Experience and comfort with post-graduate education counseling and the experience to work independently and provide well designed and executed activities to support and expand the goals of the educational program
• Marketing experience
• Excellent communication (written and oral) skills
• Ability to prioritize and multitask
• High attention to detail
• Highly organized and efficient

The annual base salary range for this position is $78,000 - $87,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Directly related professional experience in area of program specialization.