Assistant Kitchen Manager, RTCC Retail

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family.

From fine dining restaurants to residential dining, USC Hospitality serves over 65,000 students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. We are driven to succeed by our commitment to uphold our unifying values.

We are seeking an Assistant Kitchen Manager to join our rapidly growing team.

The Opportunity:

We set our standards high when it comes to the quality of our food and our customer service, with the expectation that all of our meals are fresh, innovative, healthy, and satisfying. Our Assistant Kitchen Manager will oversee all of these kitchen operations and ensure that we continue providing an exceptional guest experience. You will lead our team by supporting, motivating and educating each employee as well as creating a positive, customer-service oriented environment for our students, athletes, faculty, staff and visitors. We look forward to serving our guests and providing excellence in service, and expect that you will as well!

The Accountabilities:

• Assists in overseeing ail aspects of kitchen operations. Maintains currency with, understands and ensures unit compliance with all university policies and procedures inventory procedures and with all applicable local. state and federal heath and safety guidelines. 

• Assists with planning, organizing, directing, coordinating, scheduling and delegating responsibility to the staff. ensuring the goals and objectives of the kitchen are met on a daily basis by the staff. Assists Kitchen Manager, as assigned. 

• Ensures adherence to all systems, procedures and policies. Contributes to the creation, maintenance and implementation of all unit Standard Operating Procedures in coordination with Hospitality Management. 

• Assists with maintaining costs for food. beverage and labor within established budgetary guidelines and ensures unit generates revenue. 

• Directly supervises ail assigned subordinate staff. Recruits, screens, hires and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels. disciplines and/or terminates employees as required. 

• Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of university's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff. 

• Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:

• Education: Specialized or technical training.

• Experience: 2 years.

• Expertise:

  • Two plus years experience in a leadership role within a high-volume, full service kitchen environment. 

  • Strong track record of success in previous assignments demonstrating upward career mobility. 

  • Demonstrated knowledge of pertinent local, federal and state health and safety laws and regulations. 

  • In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.

What We Prefer:

• Education: Related graduate study.

• Experience: 3 years.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit https://employees.usc.edu/benefits-perks/.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

The work culture thrives on mutual respect, trust and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The annual base salary for this position is $68,640. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

Minimum Education: Specialized/technical training Minimum Experience: 2 years Minimum Field of Expertise: Two plus years experience in a leadership role within a high-volume, full service kitchen environment. Strong track record of success in previous assignments demonstrating upward career mobility. Demonstrated knowledge of pertinent local, federal and state health and safety laws and regulations.