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Auxiliary Services

At USC Auxiliary Services, our mission is to create the best USC experience for our students, faculty, staff, visitors and community members, as we provide services across our six business units (Hospitality, Housing, Transportation, Bookstores, USC Hotel and the Los Angeles Memorial Coliseum). Auxiliary Services works diligently to welcome all visitors into the Trojan family and we are driven to succeed by our commitment to USC’s core values. Our team is comprised of some of the very best people in our industries, with diverse backgrounds and experiences, who come together to provide the best products and best service for all Trojans.

Exterior of USC hotel building Exterior of USC hotel building

Custodian III, USC Housing

Auxiliary Services Auxiliary Services Los Angeles, California

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

USC Housing, a division of USC Auxiliary Services, hosts students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students’ well-being is the reason that we are here and we share the same vision and excellence that they do.

We are seeking to build a pool of candidates for future Custodian III, USC Housing positions to join our rapidly growing team.

Work locations for this job classification include one or more of the following:

  • Cardinal/Century
  • New North Complex
  • USC Village

The Opportunity:

Are you a driven custodial professional? Do you take pride in creating the best experience for your guests? Then this is the job for you! As our Custodian III, you will be a helpful and friendly face for our students, faculty, staff, and guests as well as ensuring that our properties are clean and well-maintained. You will use your knowledge and experience to help us live up to our standards of excellence in all that we do.

The Accountabilities:

  • Perform standard custodial procedures. Ensure that custodial standards are met. Maintain cleanliness of assigned facilities.

  • Provide customer service to faculty, staff, students, and guests. Meet customer needs, offer options, resolve problems, and follow up with customers. Maintain friendly, helpful demeanor.

  • Perform basic plumbing, carpentry, electrical, and painting maintenance and repair procedures.

  • Assist supervisor in prioritizing work orders.

  • Assist in the training of new custodians and temporary staff in the proper use of cleaning equipment.

  • Maintain perpetual inventories of custodial and maintenance supplies by direction of the supervisor.

  • Identify and communicate emergency situations to the manager.

  • Maintain safe and secure areas and reports unsafe conditions to manager.

  • Complies with all university policies and procedures and with all applicable local, state, and federal laws and regulations

  • Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:

  • Education: High School Diploma not required

  • Experience: 2 years. Combined education/experience as substitute for minimum experience.

  • Expertise:

    • Thorough knowledge of custodial trade

    • Knowledge of all cleaning standards and methods, materials, and equipment

    • Knowledge of and compliance with the operation of all mechanical cleaning equipment

    • Proven customer service experience

    • Ability to communicate effectively in English

    • Ability to lift a minimum of 30 lbs

    • Presents oneself professionally, in line with higher education environment

    • Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit thepolicy website.

What We Prefer:

  • Education: High School Diploma

The Trojan Family Rewards:

We pride ourselves in creating theBEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $21.93. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.


Minimum Education: Less than high school. Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Thorough knowledge of custodial trade. Knowledge of all cleaning standards and methods, materials, and equipment. Knowledge of and compliance with the operation of all mechanical cleaning equipment. Knowledge of and compliance with basic plumbing, electrical, carpentry, and painting work. Proven customer service experience. Ability to speak and write in English. Valid driver's license may be required. Ability to lift a minimum of 30 lbs.


REQ20144288 Posted Date: 01/16/2024

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