Development Coordinator, Gift Planning

Development Coordinator, Gift Planning

The University of Southern California (USC), founded in 1880, is in the heart of downtown L.A. and is the largest private employer in the city of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed.

University Advancement is committed to fostering a diverse, equitable, and inclusive culture in which all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California’s mission, values, and goals. 

University Advancement is seeking a Development Coordinator, Gift Planning to join its Gift Planning team. Reporting to the Associate Director, the incumbent will assist the department with administrative support for various development projects and activities. The Development Coordinator has no direct reports but may be asked to help oversee the work of student workers on an as-needed basis.

The ideal candidate thrives in a fast-paced, dynamic environment and succeeds through collaboration, attention to detail, high quality communication, and a commitment to excellence for self and others.

This is a hybrid position under our current work arrangement plan, with the expectation of on-site presence in our downtown Los Angeles office (USC Tower).

Responsibilities

• Coordinates, implements and provides administrative support for various development projects and activities for the Office of Gift Planning.

• Evaluates and follows procedures and USC Policy in accordance with fundraising best practices to ensure quality control and efficiency in donor service.

• Coordinates, plans and analyzes the management of donors and prospects under various stages of qualification, solicitation and cultivation using University Advancement tools.

• Assists fundraising staff in the Office of Gift Planning in maintaining and reviewing prospect contact reports, proposals and projected solicitations for senior management to accurately represent efforts with prospects to ensure proper documentation in prospect records.

• Reviews various sources of information to confirm donor contact information and preferences and assists with updating and maintaining database on a regular basis.

• Provide basic administrative support for gift planning directors, including copying, scanning, mailing, scheduling, expense reports, reservations, as well as populating contact reports and occasionally drafting and/or proofing donor correspondence,

• Supports the Office of Gift Planning legacy society membership and stewardship processes including tracking and sending welcome certificates, birthday cards, and/or condolence cards.

• Coordinates estate gift processing and collection matters for the Office of Gift Planning including preparing requisite forms, collection of University officer signatures and official certificates, as well as scheduling notary signatures.

• Provides direct support to the Executive Director of Gift Planning on various correspondence and reporting matters associated with the Office of Gift Planning trust, annuity, DAF, and estate gift accounts.

• Serves as key resource for the Office of Gift Planning. Interfaces with University Advancement, development directors, officers, managers, faculty, and/or external contacts necessary to complete assignments.

• Coordinates and assists with planning special development functions such as special events, direct mail, luncheons, telephone campaigns, meetings, volunteer activities, etc.

• Perform other duties, as assigned.

Minimum Qualifications

• Bachelor’s degree.

• Combined experience/education as substitute for minimum education.

• 3 years of administrative office experience including research and customer service.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Passion for excellent customer service, commitment to exceptional quality, and the ability to complete projects and achieve goals in a dynamic, fast-paced environment.

Preferred Qualifications

• 2-3 years’ experience with supporting development programs, gift planning and/or fundraising CRMs (preferably Salesforce).

• Ability to think strategically and holistically.

• Ability to work well with all levels of management and collaborate with peers, both internally and externally.

• Sound judgment with a collaborative style that fosters teamwork and cooperation beyond the immediate team to the broader organization.

• Flexible, collaborative work style with the ability to adapt in a dynamic environment.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Core Values: integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

Required Documents and Additional Information

Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

The budgeted salary range for this position is $32.64 - $33.39 per hour. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. 

USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions once you meet Program's eligibility; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.

The University of Southern California values diversity and is committed to equal opportunity in employment.

Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Skills: Administrative office experience including research and customer service. Preferred Education: Bachelor's degree Preferred Experience: 3 years Preferred Skills: Development or market research experience.