Director of Technology and Network Infrastructure, LA Memorial Coliseum

We are seeking an Director of Technology and Network Infrastructure to join our rapidly growing team.

The Opportunity:

Are you a skilled IT professional? Do you take thrive on finding solutions to new, complex issues? Then this is the job for you! As our Director of Technology and Network Infrastructure, LA Memorial Coliseum, you will be challenged to lead a team of IT professionals, resolve issues, develop innovative solutions, and design new interfaces. Our customers will expect that each event goes off without a hitch, and you will help to ensure that their expectations are exceeded. We take pride in solving problems before they arise and you will be vital to ensuring this!

The Accountabilities:

• Manages and oversees budget and capital planning for all Coliseum technical infrastructure worth millions of dollars, including audio/video, networking (wired and wireless) and telephonic systems. Plans, staffs and delivers the technical needs of Coliseum clients and event promoters across A/V, temporary network and telecommunication platforms. Assesses and organizes workload in logical manner to maximize efficiency and meet project deadlines.

• Directs, manages and oversees technical operations staff, contract and vendor management, and related subcontract vendors. Recruits, screens, hires, trains and evaluates all Coliseum IT, networking and A/V employees. Evaluates performance. Provides guidance and feedback, and counsels and disciplines, as required.

• Directs all aspects of Coliseum wired and wireless local area networks (LANs) which are separate from the university. Partners with Auxiliary Services IT team to define Coliseum network requirements, manage and monitor all network components, functions, and performance, and oversee workstation and networked device support for Coliseum staff. Oversees the planning for employee workstation upgrades and transitions. Provides support for technical products and services. Including help-desk management and delivery, ticketing systems, timekeeping, and other software.

• Works with Auxiliary Services and university IT teams to define, manage, and implement digital security policies and procedures regarding security cameras, recording systems, card-reader functions and more, meeting all federal, state, and university security requirements. Establishes and maintains systems and training projects to provide a safe working environment.

• Defines and manages IT, network and A/V capital projects for the Coliseum. Defines scope, assigns resources, reports status and resolves issues. Participates in the development of Coliseum technical operations goals and objectives, supporting the Coliseum strategic business plan. Implements and manages program deliverables necessary to meet strategic goals.

• Stays current on changes and trends in legal, regulatory, sports and technology environments that may affect operations. Ensures senior management, staff and relevant stakeholders are informed of any changes in a timely manner. Establishes and maintains appropriate network of professional contacts and membership with appropriate organizations and publications, attending meetings, seminars and conferences.

• Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:

• Education: Bachelor's degree. Combined experience/education as substitute for minimum education

• Experience: 5 years.

• Minimum Field of Expertise: Bachelor's degree in computer science or related field. Directly relevant experience supervising technical staff. Thorough knowledge and experience in local area network (LAN) and WiFi systems and administration. Strong understanding of computer networking and security principles. Demonstrated interpersonal and communication skills -oral and written. Excellent customer service orientation and ability to produce documentation for operations or event planners and promoters. Understanding and working knowledge of operations and maintenance at large venues. Experience in the setup, execution and takedown of events. Skilled at analysis. conceptualization and design, and problem identification and resolution. 

• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

What We Prefer:

• Education: Master’s Degree

• Experience: 7 years

• Field of Expertise: Master's degree in computer science or related field. Experience in large venues or supporting athletic teams, and with venue IT technologies including point-of-sales and audio/visual. crowd management, scoreboard. and event management systems. Knowledge of the sports and entertainment industries. 

The yearly salary for this position is $158,072 - $176,101. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

Minimum Education: Bachelor's Degree in Computer Science or related field. Combined experience/education as substitute for minimum education. Minimum Experience: 5 years. Minimum Filed of Expertise: Directly relevant experience supervising technical staff. Thorough knowledge and experience in local area network(LAN) and WiFi systems and administration. Strong understanding of computer networking and security principles. Demonstrated interpersonal and communication skills – oral and written. Excellent customer service orientation and ability to produce documentation for operations or event planners and promoters. Understanding and working knowledge of operations and maintenance at large venues. Experience in the setup, execution and takedown of events. Skilled at analysis, conceptualization and design, and problem identification and resolution. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.