Skip Navigation
Careers at USC

Search all jobs

View all jobs

Keck Medicine of USC

Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country.

Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties.

Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in eight specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2022-23 Best Hospitals rankings.

Guest Services Representative - Hospital - Dietary - Full Time 8 Hour Days (Non-Exempt) (Union)

Keck Medicine of USC Hospital Los Angeles, California

The Guest Services Representative provides customer service to faculty, staff, students and other customers. Maintains cleanliness of facilities, equipment, and servicewear. Supports food production and delivery of customer service as directed.

Essential Duties:

  • Provides customer services to faculty, staff, students and guests. Meets and greets guests. Provides necessary information to guests.
  • Maintains the cleanliness of the facilities, equipment, and servicewear.
  • Assists in set-up and break-down of dining room, serving area, buffets, coffee stations, and product displays.
  • Stocks and maintains all supplies, food items, and utensils.
  • Provides basic hot and cold food and beverage preparation service.
  • Serves food and beverages to customers.
  • Assembles and packages food and beverage products.
  • Interprets and executes directions and requests on Banquet Event Order forms.
  • Provides basic audio-visual service and support.
  • Opens and closes facilities as required.
  • Assists in kitchen sanitation program. Complies with standard food handling and sanitation procedures.
  • Adheres to department service standards and to all health, safety and university rules and regulations.
  • Attends and participates in meetings as required.
  • Reports to station, ready to work at the time work assignment is scheduled to begin.
  • Performs other duties as assigned.

Required Qualifications:

  • Req High school or equivalent
  • Req 1 year Experience in a high volume fast food restaurant/hotel or other food service operation.
  • Req Demonstrated customer service experience.
  • Req Experience working in a fast paced working environment.
  • Req Ability to effectively communicate in English.

Preferred Qualifications:

Required Licenses/Certifications:

  • Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The hourly rate range for this position is $16.04 – $27.27. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.


REQ20168124 Posted Date: 10/15/2025

Job matching

With just one click and a connection to LinkedIn, we can connect you with jobs that match your work experience.

Start matchingto jobs with your LinkedIn account

Stay connected with University of Southern California

Sign up to receive job alerts

Select interestsSelect a job category from the list of options. Finally, click "Add" to create your job alert.

Recently added jobs