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IT Business Analyst

EIS Analytics Los Angeles, California

We are currently seeking an IT Business Analyst to join our Business Strategy and Applications department. The IT Business Analyst will be responsible for supporting the design and development of data and reports for business and academic systems. He/she will be tasked with assisting in the facilitation of design sessions with the implementation teams to define solutions and create, analyze and validate detailed functional specifications. This position will also be tasked with production support processes.

The successful candidate will be responsible for understanding IT Business requirements for a variety of data system processes and applications, documenting and updating systems specifications, and serving as a liaison between the customer community and the software development team to implement technology solutions and support production processes.  The IT Business Analyst position would be on a career path to grow and become a senior member of our team and subject matter expert on modules/feature sets of our systems.

The successful candidate must have at least two years in a Business Analyst or Systems Analyst role. Experience with data, reporting and analytics, including dashboards, reports and spreadsheets is strongly preferred. 

Information Technology Services (ITS) is committed to providing information technology (IT) services and support to the university. ITS provides essential, university-wide services such as:

  • Enterprise information systems
  • University wired and wireless networks
  • Educational Technology
  • Research Computing
  • IT Security
  • Academic Software Integrations


Qualifications:

  • Must have a Bachelor’s degree or an equivalent combination of education, training, and experience.
  • Minimum of 2 years of directly related experience in a Business Analyst or Systems Analyst role.
  • Must be able to collaborate or work independently as necessary
  • Must possess excellent verbal and written communication skills
  • Demonstrated knowledge of requirements gathering and documentation procedures.
  • Demonstrated knowledge of project management methodologies.
  • Typically possesses experience with process flow charting and testing processes
  • Typically possesses experience with analytics and dashboards.
  • Typically has experience in defining and/or interpreting data mappings or definitions
  • Ability to coordinate multiple assignments and adjust to changing priorities in a fast paced environment.
  • Demonstrated strong personal mastery, including ethics, interpersonal skills, and engage in continuous learning.

Job Accountabilities:

  • Meets with customer groups to determine IT business requirements.
  • Elicits requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
  • Provides information to developers and subject matter experts for the establishment of the technical vision and performance needs.
  • Serves as the conduit between the customer community (internal and external customers) and the software development or business process re-engineering team through which requirements flow
  • Develops requirements specifications according to standard templates.
  • Participates in project meetings to review project deliverables and timelines.
  • Works with quality assurance personnel to ensure product adequately meets all functional needs defined in scope of project.
  • Participates in testing developed software or new process flow.
  • Performs other duties as assigned or requested. The university reserves the right to add or change duties at any time.

Preferred Qualifications

  • Bachelor’s Degree
  • 3 years of directly related experience in Business Analysis
  • Experience with business or academic systems
  • Knowledge of data management
  • Knowledge of analytics and reporting
  • Experience in higher education
  • Experience with SQL


Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Sound knowledge of documentation procedures, project management methodologies, program flow charts and operator instructions. Competent to work on moderately complex programming activities under supervision of senior IT Business Analyst.



REQ20042029 Posted Date: 04/19/2017

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