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USC is a leading private research university located in Los Angeles – a global center for arts, technology and international business. As the city’s largest private employer, responsible for more than $5 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Think you’ve got what it takes to join us? We invite you to search our open positions and apply!

Operations Support Specialist

EFT/Operations Los Angeles, California

USC Credit Union, dynamic $512 million credit union located steps from USC’s University Park campus near Downtown Los Angeles, is looking for an experienced Operations Support Specialist.  This position reports directly to the Operations Manager and is responsible for supporting members and all departments by processing account transactions, managing member accounts, subpoenas, levies, researching member and bank inquiries and wire transfers. The Operations Support Specialist gathers and analyzes member data at the time of each interaction to respond to inquiries and offer customized solutions using in-depth knowledge of USCCU products, services and technologies.

Responsibilities include, but are not limited to:

  • Responsible for setting up and auditing IRA accounts and handling government requests such as levies, search warrants and subpoena
  • Ensures documentation is in order for all responsible areas and process deposits daily.
  • Wire processing for members and internal departments and reconcile multiple general ledger accounts.
  • Process stop payments disputes for ACH, drafts and cards
  • Ensures compliance with all applicable laws, regulatory requirements, policies and procedures as they relate to USCCU’s products and services
  • Performs other related duties as assigned or requested.  The University reserves the right to add or change duties at any time.

The ideal candidate will:

  • Possess a Bachelor’s degree
  • Have a minimum of two-year experience in financial institution with operation services
  • Be knowledgeable in Bank Secrecy Act, OFAC, US Patriot Act, Regulation CC and funds availability, GLB and Member Financial Privacy, NCUSIF, and Truth in Savings
  • Be flexible with scheduling that may include occasional Saturday hours and weekday afternoon/evening hours
  • Possess a high sense of urgency, attention to detail, initiative and integrity
  • Have exceptional interpersonal, customer service and communication skills
  • Pass a pre-employment background and credit check

USCCU offers a competitive salary and perhaps the best benefit package in the CU industry. We are a member-focused financial cooperative committed to becoming the preeminent financial services provider to the Trojan Family.

Fight On!!!


Minimum Education: Associate's degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Customer or financial services experience. Strong knowledge of banking regulations including Regulation E, NACHA rules, Bank Wire Transaction Requirements, Red Flag/ID Theft requirements, US Patriot Act, and IRAs. Excellent interpersonal, communication and customer service skills. Strong organizational skills. Demonstrated proficiency in basic computer applications.


REQ20058578 Posted Date: 05/16/2018

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