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Keck Medicine of USC

Keck Medicine of USC includes the Keck School of Medicine of USC, the region’s first medical school; the renowned USC Norris Comprehensive Cancer Center, one of the first comprehensive cancer centers established by the National Institutes of Health (NIH) in the United States; the USC Care Medical Group, a medical faculty practice; the Keck Medical Center of USC, which includes two acute care hospitals: 401-licensed bed Keck Hospital of USC and 60-licensed bed USC Norris Cancer Hospital; and USC Verdugo Hills Hospital, a 158-licensed bed community hospital. It also includes more than 40 outpatient facilities, some at affiliated hospitals, in Los Angeles, Orange, Kern, Tulare and Ventura counties.

In 2016, U.S. News & World Report ranked Keck Medical Center of USC among the Top 10 hospitals in the state and among the Top 50 hospitals in the United States in seven specialties: ophthalmology, urology, cancer, geriatrics, orthopedic surgery, nephrology and cardiology and heart surgery.

Self-Pay Collector - Patient Accounting - Full Time 8 Hour Days

Patient Accounting Los Angeles, California

Minimum Education:

  • High School graduate or equivalent.                                                 

Minimum Experience/Knowledge:

  • Two years of experience in a high volume organization with strong customer service background required, hospital or health care setting preferred
  • Knowledge of collection techniques.
  • Effective written and verbal communication skills.
  • Excellent customer service skills and telephone etiquette.
  • Problem solving skills essential.
  • Insurance knowledge and communication with payers.
  • Ability to think independently and use good judgment for situations which require initiative and innovation.
  • Computer literacy, including proficiency in MS Word, Excel and some knowledge of Access (preferred).
  • Knowledge of basic office equipment.
  • Ability to establish work priorities and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • 10 Key by touch and ability to type 45 wpm.
  • Basic math calculation skills.
  • Understanding of hospital reimbursement methodologies, including DRGs, APGs and standard payment methodology: PREFERRED
  • Knowledge of ICD-9, CPT-4 and HCPC’s coding systems – PREFERRED
  • Working knowledge of Medicare, Medicaid and all other third party payment methods: PREFERRED
  • Understanding of contract payer policies and procedures – PREFERRED
  • Ability to interpret Managed Care Contracts – PREFERRED
  • Bilingual English/Spanish - PREFERRED

Required License/Certification:

  • Fire and Safety Certification.  If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.


REQ20068322 Posted Date: 01/08/2019

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