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USC is a leading private research university located in Los Angeles – a global center for arts, technology and international business. As the city’s largest private employer, responsible for more than $5 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Think you’ve got what it takes to join us? We invite you to search our open positions and apply!

Workday Office Assistant

Business Strategy and Applications- Workday HCM Los Angeles, California

The University of Southern California (USC) has established programs to optimize its current use of the Workday Human Capital Management; as well as, expand the overall use of Workday. These programs are critical to USC’s overall goals to improve administrative efficiency.

We are currently seeing a Workday Office Assistant to join the Workday Human Capital Management optimization program team within the Information Technology Services (ITS) department here at the University of Southern California. The Workday Office Assistant will be responsible for overall coordination of the program activities which includes managing the program calendars, scheduling and preparing for program events, tracking and maintaining program team logistics, helping manage the program financials, and working with the program leadership to help execute the plan.

ITS is committed to providing information technology services and support to the university. ITS provides essential, university-wide services such as:

  • Enterprise information systems
  • University wired and wireless networks
  • Educational Technology
  • Research Computing
  • IT Security

This is a fixed-term position with anticipated end date of December 31st, 2019. Please note that these are full-time roles eligible for benefits, including medical, dental, and vision plans.

What You’ll Do:

  • Serve as the administrative point of contact for the Workday Human Capital Management Optimization team
  • Manages the overall program calendar of events
  • Works with program leadership to plan and schedule events
  • Researches, finds, and reserves space at USC for program meetings and events
  • Tracks and helps coordinate overall program budget and spend by assisting in the processing of program expenses and invoices
  • Helps maintain program documentation within file sharing software (e.g., ongoing program status reports)
  • Works with other program team members to assist in copy editing program communication
  • Helps maintain the program email account
  • Maintain an inventory of team supplies
  • Supports ad hoc clerical needs of the program (e.g., postal packages, receiving visitors)
  • Performs a variety of moderate to complex clerical functions, as assigned, which may include: researching data, proofreading, editing, preparing and processing correspondence, reports, other documents, establishing and maintaining unit files, word processing, entry and retrieval of electronic data, processing printed documents, calculating, verifying and posting financial information, preparing and issuing bills, statements, receipts, checks and other documents, scheduling appointments, maintaining calendar(s), receiving visitors, answering telephones and providing information or referring calls, as appropriate, taking and conveying messages, establishing and maintaining logs and other records, processing incoming and outgoing mail and packages, sending and distributing fax messages, monitoring inventory and ordering unit supplies, or other duties of comparable complexity
  • Leads unit's clerical employees and student workers, as assigned. Provides leadership and work guidance, schedules, assigns and prioritizes workloads. Sets appropriate deadlines. Monitors employee performance on daily basis. Ensures timely completion of unit's work
  • Meets with appropriate administrative staff to determine clerical needs of work unit and to establish reasonable time schedules for completion of work
  • Resolves routine problems in work area
  • Provides backup support and relief coverage within unit, as needed
  • Perform other duties as assigned or requested. The university reserves the right to add or change duties at any time

The Must Haves:

  • 2 years of general office experience with some supervisory responsibility

The Nice to Haves:

  • 3 years of administrative experience
  • Bachelor’s Degree
  • Experience working on or with an Information Technology Project
  • Experience managing administrative expenses and budget


USC benefits include a choice of retirement programs, 12 paid vacation days per year, 12 paid sick days per year, university holidays, a choice of medical and dental plans, and discounts to football games, basketball games, and other campus events.

Minimum Education: Specialized/technical training, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: General office experience with some supervisory responsibility

REQ20060399 Posted Date: 06/12/2018

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