Credit Union Branch Manager

USC Credit Union is looking for an enthusiastic Branch Manager for it's Health Sciences Campus branch in East LA! This position is responsible for leading, planning, organizing, and overseeing all branch operations. The Brand Manager will reach out to and serve the needs of the USC community, as well as drive business development for the branch. With a committed focus on delivering high quality member service to a vibrant membership base, the Branch Manager must have an energizing personality, and strong interpersonal and leadership skills.

Responsibilities include, but are not limited to:

• Identifies market opportunities, creates business development plans to build relationships for branch, and leads community and business development outreach for corresponding segments

• Establishes performance goals, allocates resources, assess performance of team and ensures team efforts are focused on achieving branch goals

• Responsible for achieving consumer loan, new accounts, deposit, cross sell and retention targets including queue management, reporting, data analytics and underwriting authority

• Selects, coaches, evaluates and develops all direct reports; oversees training of team in the areas of member services, products and services, operations and interpersonal skills, and ensures team members attend appropriate service and operational training

• Provides consultative services to Members regarding credit union products and services and ensures that team members are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement

• Researches, evaluates, and implements department and/or divisional projects

• Ensures compliance with all applicable laws, regulatory requirements, policies and procedures as they relate to USCCU’s products and services

• Performs other related duties as assigned or requested

Preferred Qualifications:

• Bachelor’s degree

• Three to five years’ management level experience in a financial institution

• Knowledge of Bank Secrecy Act, OFAC, US Patriot Act, Regulation CC and funds availability, GLB and Member Financial Privacy, NCUSIF, and Truth in Savings

• Excellent leadership and public relationship skills

• Exceptional interpersonal, customer service and communication skills

Compensation:

The annual base salary range for this position is $85,000 - $100,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Why USC Credit Union is a great place to work:

• Medical through USC Network, Blue Cross, and Kaiser: https://employees.usc.edu/medical/

• Dental: https://employees.usc.edu/dental/

• Vision: https://employees.usc.edu/vision/

• Dependent Care and Health Care Flexible Spending Accounts (FSAs): https://employees.usc.edu/fsas/

• Retirement with up to 10% employer contributions: https://employees.usc.edu/usc-retirement-savings-program/

• Tuition reimbursement: https://employees.usc.edu/tuition-benefits/

• Paid Time Off (PTO) including, up to 24 vacation days (based on tenure), 12 sick days, 9 paid holidays, 1 paid personal day, 4 paid winter recess days, paid bereavement, and paid jury duty: https://employees.usc.edu/time-off/

• Life and voluntary insurance benefits: https://employees.usc.edu/insurance-benefits/

• WorkWell Center that provides programs, resources, and services to benefits-eligible staff and their dependents, that help them thrive in all areas of work-life wellness: https://workwell.usc.edu/

• Other generous perks and discounts: https://employees.usc.edu/perks/

Minimum Education: High school or equivalent Minimum Experience: 3 years Minimum Field of Expertise: Management level experience in a credit union operations in an institution of similar asset size.