eDiscovery Analyst

The University of Southern California (USC) Department of Information Technology Services (ITS) is seeking a eDiscovery Analyst with an exceptional commitment to service excellence to join our team.  USC is a leading private research university which ranks No. 3 overall among western universities now grown to 49,500 currently enrolled students and over 30,000 faculty and staff.  In the 2020-2021 fiscal year, the University of Southern California attracted $955.6 million in sponsored research to fund studies in biotech, public health, biomedical engineering, cancer, and Alzheimer’s disease, among others.

As the eDiscovery Analyst you will be an integral member of the Security Operations team of the Office of the CISO while reporting to the leader of eDiscovery.  This is a full-time exempt position, eligible all of USC’s fantastic Benefits + Perks.  This opportunity is primarily onsite, with some hybrid flexibility aligned with business needs.  Due to federal requirements, this role is not eligible for sponsorship.

The eDiscovery Analyst works in a hands-on capacity to search, preserve and collect electronically stored data in varied university repositories.  Additionally, the eDiscovery Analyst serves as a technical resource for the systems used to gather, identify and maintain custodial data used in litigation and compliance matters.

MINIMUM QUALIFICATIONS

Great candidates for the position of eDiscovery Analyst will meet the following qualifications:

• A minimum 2 years of relevant professional experience in electronic discovery (eDiscovery).
• A bachelor’s degree in relevant field. 
• Demonstrated understanding of eDiscovery data management systems and expertise working with e-discovery tools (e.g., Relativity, EnCase, Axiom, NUIX).
• Experience working and communicating with and taking direction from legal staff.
• Proven analytical and problem-solving skills, with exceptional attention to detail.
• Excellent written and oral communication skills, with a high level of discretion for dealing with sensitive, confidential information.
• Experience with forensic collections.
• Excellent organizational skills and proven ability to manage multiple projects and priorities simultaneously.
• Ability to teach/train others.
• In addition, the successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

PREFERRED QUALIFICATIONS

Exceptional candidates for the position of eDiscovery Analyst will also bring the following qualifications or more:

• 4 or more years’ experience in data processing and analytics.
• Bachelor’s degree in information technology, computer science, or a related field.
• Certified E-Discovery Specialist, Relativity Certified Administrator, or other relevant certifications.
• Working knowledge of the Electronic Discovery Reference Model (EDRM) and regular expressions (regex) for use in building custom queries.
• Experience with scripting (e.g., SQL, PERL, Python).

SCOPE OF THE ROLE

The eDiscovery Analyst will:

• Supports e-discovery activities around data collection, extraction and preservation management, directly assisting the Office of General Counsel (OGC) as required for data capture requests. Works on activities of varied complexities, consulting with stakeholders and senior legal staff to develop data collection and dissemination requirements.
• Issues, tracks, releases and manages litigation holds for data retention as directed by OGC. Searches for and identifies, processes, collects, correlates and produces data utilizing e-discovery software tools. Authors and coordinates status reports and documentation supporting the e-discovery program.
• Works with OGC on proper data handling and preservation policies, procedures and operational requirements while aligning with regulatory and compliance needs. Liaises with relevant internal/external stakeholders (e.g., Office of the Chief Information Security Officer) as required. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.
• Acts as custodian for all e-discovery data, ensuring it’s preserved in accordance with all legal requirements. Maintains e-discovery tool data map locations to ensure all in-scope systems are covered, discoverable and accessible. Manages, maintains, audits and tracks access to all e-discovery tools (e.g., provisioning users, data retrieval).
• Stays current with any changes in legal, regulatory, and technology environments which may affect operations. Ensures senior management and staff are informed of any changes and updates in a timely manner. Establishes and maintains appropriate network of professional contacts and memberships in professional organizations. Attends meetings, seminars and conferences, and maintains required/desirable certifications, if applicable.
• Performs other related duties as assigned or requested.

THE TEAM

The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a resilient modern technology infrastructure that delivers the performance necessary to meet the demands of a growing customer base. By training in the latest technologies for its highly productive and motivated workforce and providing outstanding customer experience and technology services, ITS aligns with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align with their abilities and potential. We are looking for top talent to join us on our journey.

ITS CULTURE

USC’s ITS organization represents a diverse and talented team committed to supporting a collaborative culture and delivering secure and innovative IT services, core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.

ABOUT USC

USC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 49,500 students, we are located primarily in Los Angeles and various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

Join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.

The annual base salary range for this position is $90,756 to $110,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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Minimum Education: Bachelor's degree Minimum Experience: 2 years Minimum Skills: Two years’ experience with electronic discovery. Demonstrated understanding of ediscovery data management systems and expertise working with e-discovery tools (e.g., Relativity, EnCase). Experience working and communicating with and taking direction from legal staff. Proven analytical and problem-solving skills, with exceptional attention to detail. Excellent written and oral communication skills, with a high level of discretion for dealing with sensitive, confidential information. Experience with forensic collections. Excellent organizational skills and proven ability to manage multiple projects and priorities simultaneously. Ability to teach/train others. Preferred Experience: 4 years Preferred Skills: Bachelor’s degree in information technology, computer science, or a related field. Four or more years’ experience in data processing and analytics. Certified E-Discovery Specialist, Relativity Certified Administrator, or other relevant certifications. Working knowledge of the Electronic Discovery Reference Model (EDRM) and regular expressions (regex) for use in building custom queries. Experience with scripting (e.g., SQL, PERL, Python).