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Information Technology Services

At Information Technology Services, our goal is to be the university's trusted business partner by creating a culture of exceptional customer service. Bringing together a team of diverse and talented professionals, we provide the central IT services that support USC's schools, hospitals, research centers, and administrative units. Through our recently launched digital transformation initiatives, we aim to develop an environment of continuous service improvement, founded on cross-functional teamwork, industry best practices, innovation, and commitment to the customer experience.

Endpoint Security Analyst

Information Technology Services ITS Los Angeles, California

The University of Southern California’s (USC’s) Information Technology Services (ITS) is seeking an EndPoint Security Analyst with an exceptional commitment to service excellence to join the team.  As the EndPoint Security Analyst, you will be an integral member of the Security Operations team, collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments and constituencies.

THE WORK YOU WILL DO

The EndPoint Security Analyst defensively monitors the university’s networks, configuring and managing anti-malware to prevent and detect threats. They will receive and analyze system alerts, identify anomalies and triage malware, determine the effects of any observed attacks. The analyst creates, defines and maintains solutions based on IT security standards, coordinates with varied system owners throughout the university, and regularly reports on the performance of the networks’ defenses.

Job Accountabilities

The EndPoint Security Analyst

  • Manages anti-malware technologies on systems, detects host and network-based intrusions, and analyzes network traffic to identify anomalous activity and potential threats to resources.

  • Reviews performance of anti-malware technologies and reports on patterns in attacks to update signatures and install any additional security control needs.

  • Updates configurations and solutions based on IT security standard requirements for prevention and detection tools.

  • Defines and maintains standard configuration requirements for hosts, including various systems and software.

  • Tracks and obtains approval from ITS Information Security for any exceptions of defined configuration standards.

  • Defines standard patch management and security upgrade processes.

  • Reviews proposed exceptions to patching through the defined risk management process

  • Coordinates with system owners to identify appropriate times to schedule patches/upgrades.

  • Manage implementation of defined patch management process requirements.

  • Maintains awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations.

  • Ensures senior management and staff are informed of any changes and updates in a timely manner. Establishes and maintains appropriate network of professional contacts.

  • Maintains membership in appropriate professional organizations and publications. Attends meetings, seminars and conferences and maintains continuity of any required or desirable certifications, if applicable.

  • Ability to work evenings, weekends and holidays as the schedule dictates.

  • Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

MINIMUM QUALIFICATIONS

The candidate for the position of EndPoint Security Analyst must meet the following qualifications:

  • Bachelor’s degree in a relevant field such as computer science, computer information systems, etc., or equivalent combination of education, training, and experience.

  • 3 years of information technology experience as a systems administrator or endpoint security analyst

  • Understanding of endpoint devices protection concepts, including anti-virus, configuration updates, patch management, host-based firewalls, host-based IDS, etc.

  • Knowledge of different operating systems, configuration standards, solutions, application of endpoint protection technologies and analysis of events and alerts.

  • Extensive experience with endpoint protection technologies.

  • Extensive experience with review/analysis of alerts and events from endpoint protection technologies.

  • Extensive experience with system administration for managing configuration standards. Demonstrable knowledge of programming languages and operating systems, and current USC equipment and technologies in use.

  • Ability to plan, organize and document complex system design activities. Ability to configure systems to be consistent with information security policies/procedures.

  • Strong ability to communicate technical/complex information, both verbally and in writing.

PREFERRED QUALIFICATIONS

The ideal candidate for the position of EndPoint Security Analyst has the following qualifications:

  • One year of direct experience in endpoint security

THE ITS TEAM

The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology infrastructure that is resilient and delivers the performance necessary to meet the demands of a growing customer base, training in the latest technologies for its highly productive and motivated workforce, outstanding customer experience, and technology services that are aligned with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align to their abilities and potential. We are looking for top talent to join us on our journey.

ITS CULTURE

USC’s ITS organization represents a diverse and talented team, committed to supporting a collaborative culture and delivering secure and innovative IT services that are core to the mission of the university. We are also committed to creating and maintaining meaningful partnerships across the university. At ITS, we act with integrity in the pursuit of excellence; embrace diversity, equity and inclusion; promote well-being; engage in open two-way communication and are accountable for living our values. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.

ABOUT USC

USC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

Come join the ITS team and work as a trusted partner in shaping an environment of innovation and excellence for the university.


Minimum Education: Bachelor's degree; Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Understanding of endpoint device protection concepts, including anti-virus, configuration updates, patch management, host based firewalls, host based IDS, etc. Knowledge of different operating systems, configuration standards, solutions, application of endpoint protection technologies and analysis of events and alerts. Extensive experience with endpoint protection technologies. Extensive experience with review/analysis of alerts and events from endpoint protection technologies. Extensive experience with system administration for managing configuration standards. Demonstrable knowledge of programming languages and operating systems, and current USC equipment and technologies in use. Ability to plan, organize and document complex system design activities. Ability to configure systems to be consistent with information security policies/procedures. Strong ability to communicate technical/complex information, both verbally and in writing.


REQ20096038 Posted Date: 01/04/2021

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