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Auxiliary Services

At USC Auxiliary Services, our mission is to create the best USC experience for our students, faculty, staff, visitors and community members, as we provide services across our six business units (Hospitality, Housing, Transportation, Bookstores, USC Hotel and the Los Angeles Memorial Coliseum). Auxiliary Services works diligently to welcome all visitors into the Trojan family and we are driven to succeed by our commitment to USC’s core values. Our team is comprised of some of the very best people in our industries, with diverse backgrounds and experiences, who come together to provide the best products and best service for all Trojans.

Executive Director, Finance Accounting and Compliance

USC Auxiliary Services - Executive Staff Auxiliary Services Los Angeles, California

Please review the Important information for all USC job applicants page for more details regarding your rights and obligations as a job candidate.

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family and we are driven to succeed by our commitment to USC’s core values.

We are seeking an Executive Director of Finance, Accounting, and Compliance to join our rapidly growing team.

The Opportunity:

The Executive Director position leads our entire Finance and Accounting division, utilizing an extensive knowledge base and years of experience to help our team provide the best USC experience. You will manage all aspects of our operation, from budgeting and marketing to employee relations and hiring. Your people management and communication skills will be vital to ensuring that we remain happy, productive, and successful. We will depend on you to help us exude Trojan spirit!

The Accountabilities:

  • Directs multiple financial services departments. Directs other managers in short and long term planning, setting of goals and strategies, development of departmental policies and procedures, regulatory interpretations and interface, and ongoing evaluation of operational effectiveness.
  • Develops and administers budgets in conjunction with subordinate managers. Monitors fiscal performance to plan and looks for variances of trends. Approves major expenditures and budget adjustments, as authorized.
  • Maintains responsibility for the fiscal integrity of all financial reporting and operations. Directs the preparation and distribution of financial reports. Meets with managers on a regular basis for status reports and to assist with policy, procedural, or regulatory interpretation and problem resolution.
  • Develops strategic plans and objectives for the Finance & Accounting team. Develops and maintains fiscally responsible budgets to support the business units’ strategic goals. Directs, designs and implements policies and procedures which result in increased performance, are properly integrated with the business units, comply with federal and state regulatory requirements and align with University policy. Identifies, tracks, measures, and analyzes data to highlight problems, prevent losses, contain costs, and direct the development of process improvement. Develops and manages pro forma projections of financials, including headcount, operational and capital expenditures and revenue modeling in collaboration with all Auxiliary Services units and Controllers.
  • Writes, develops, implements and refines programs and policies to ensure that all Auxiliary Services business units remain in compliance with all applicable regulatory, internal control and NCAA policies and requirements. Identifies, tests and remedies any potential weaknesses in controls or compliance through random audits, testing and reporting out to the VP, Auxiliary Services, and to applicable university staff.
  • Assesses touch points between Auxiliary Services staff and USC student-athletes, their families and any other individuals who may be involved in NCAA-related activities. Ensures that these touch points follow NCAA rules and report on any violations of written procedures. Creates and maintains appropriate records for audits, and track timelines and steps taken to remediate any control or compliance weaknesses.
  • Directly or indirectly supervises all staff assigned to divisions, usually through subordinate managers and assistant managers. Determines staffing needs based on goals and objectives of divisions. Determines and/or recommends divisions’ salary administration including raises, promotions and reclassifications. Approves/disapproves all work guidance actions within divisions.
  • Develops and implements policies, procedures, short- and long-term strategic plans to enhance operations for division. Develops, implements and administers plans for effective communications programs within divisions.
  • Maintains currency with, understands and ensures divisions ‘compliance with all university and departmental policies and procedures and with all applicable local, state and federal laws and regulations.
  • Provides customer service to students, faculty, staff, and    external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor.
  • Establishes and maintains appropriate network of professional contacts. Maintains currency with professional organizations and publications. Attends and participates in meetings, conferences, etc. Represents university and/or divisions as assigned or as appropriate.
  • Oversees the Disaster Recovery and Business Continuity Plan Process and Emergency Response Program for all Auxiliary Services business units. Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with university Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of university’s crime   prevention and suppression programs and services. Ensures dissemination of security related information to staff.
  • Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:

  • Education: Bachelor’s Degree.
  • Experience: 5 years.
  • Expertise:
    • General industry or University management level experience in Auxiliary Services areas such as Housing, Bookstore, Dining, Transportation, Hospitality strongly preferred.
    • Budget development and management experience.
    • Knowledge of marketing, public relations, and program management strategies.
    • Demonstrated customer service and communication skills.
    • Experience managing, training, coaching, counseling, and hiring employees.
    • Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.

What We Prefer:

  • Master’s Degree
  • CPA
  • 10 years of general industry or University management level experience in Auxiliary Services areas such as Housing, Bookstore, Dining, Transportation, Hospitality, and/or sports arenas.
  • USC Auxiliary Services management level experience.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit www.benefits.usc.edu.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!


Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 5 years, Combined education/experience as substitute for minimum experience Minimum Field of Expertise: General industry or university management level experience in auxiliary services areas such as as housing, bookstore, dining, and transportation services.



REQ20090905 Posted Date: 08/12/2020

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