Program Administrator

USC and the Rossier School of Education

The University of Southern California (USC), founded in 1880, is a world-class research university located on a beautiful campus near the heart of downtown Los Angeles. USC is the largest private employer in the City of Los Angeles and is a spirited and committed community of educators and leaders.  As an employee of USC, you will be a member of the "Trojan Family," which is comprised of the faculty, students, and staff that make the university what it is today and those who will curate its future.

Position Description

Reporting to the Director of Community Engagement, the Program Administrator administers, plans, and develops professional learning programs for P-12 educators. The Program Administrator manages the delivery of programs and services to program participants and is responsible for all aspects of program operations that include recruitment, applications, registration, enrollment, hiring and coordination of faculty, course and curricular maintenance and alignment, grading and program evaluation, impact reporting, and candidate program completion.  In addition, the program administrator will coordinate for specific programs that require accreditation, course curricular maintenance and alignment with CTC standards, accreditation assessment (CALAPA), client interface, data management systems, candidate program completion, candidate support, and CTC credential recommendation.

Job Responsibilities

• Plans and coordinates preliminary administrative credential program, differentiated curriculum program, and superintendent preparation program, and other programs as required.

• Promotes and tracks recruitment and admissions processes.

• Manages faculty and instructional interface on the LMS.

• Develops and manages program marketing and outreach.

• Monitors and supports applicants on admission policies and procedures. Tracks candidate progress assists with admission decisions.

• Communicates in person, by telephone and in writing with students about the status of admissions applications and documents all communication and activity in a CRM daily.

• Prepares orientation, technical and course informational materials for faculty and participants.

• Maintains currency in program standards, CAEP, CAPSL, and CalAPA through professional associations and personal commitment to the field.

• Maintains and updates course materials in conjunction with faculty and instructional designer.

• Maintains continuous and timely communication amongst all constituents.

• Interfaces with and acts as CalAPA coordinator and facilitates the credential recommendation process with credential office.

• Maintains relationships with established leaders in the PK-12 field.

• Develops new programs based on need and demand.

• Contributes to and works proficiently and successfully within a small team environment.

• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Preferred Experience

• Master’s degree in education or closely related field.

• Five years in Educational Administration.

• Knowledge of advanced educational leadership curriculum.

• Experience with on-line teaching and learning.

• Experience with Learning Management Systems.

• Familiarity with CTC credential programs and accreditation processes.

• Familiarity with CALAPA candidate support systems.

• Familiarity with Customer Relational Management (CRM) systems.

• Excellent written and verbal communication.

• Excellent data analysis, reporting, and presenting skills.

• Familiar with Microsoft Office & Apple operating systems.

• Detail oriented.

The salary range range for this position is $90,000-$100,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Applications should be submitted via usccarreers.usc.edu and should include the following:

• Resume

• A cover letter (Our system will allow you to add additional documentation by clicking the “upload” button in the same section where you attach your resume.)

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Directly related professional experience in area of program specialization.